3 Simple Steps for Neff Appliances Warranty Claim:

Step 1:

  • Registering your product is not a tough process because you can make it happen through your telephone. Currently, Domestic & General Services Limited looks after the registration process for NEFF Appliances.

  • A SingleKey ID is used by NEFF to help you create an account. Being an account holder enhances your ability to register your product smoothly. You can also do the registration directly in your account, keeping you updated with vital information.

  • Perks such as instant pathways to service and support, warranty details, exclusive offers, safety updates, and 10% savings on accessories can be enjoyed by you via registration.

Step 2:

  • The technicians at NEFF try to solve problems without resorting to repair services for some appliances, as they have provided the 'Get Support' section where solutions to an extensive range of common problems that may occur in NEFF Appliances are available.

  • For repair services, booking should be done by providing your model number. No cost is incurred for products that fall under the warranty period, and it is exactly the opposite for products that fall out of the warranty scope.

  • You are not eligible for online booking if you have covered your appliance by taking an insurance plan or policy. Your repair booking will be arranged by customer support after you contact them over the phone.

Step 3:

  • The topics related to spare parts and accessories, product advice, comments, feedback, and dismantling and repair info for professionals have been provided by the customer support team members.

  • They can be contacted through either phone or social media platforms such as Facebook, Twitter, or Instagram during specific hours.

  • Chat With
    Live Agent

     with our agent or Raise a Ticket with Warranty Valet® to get hassle-free claim assistance!

Email Support

COG-CallBooking@bshg.com

For further info, Kindly Get in touch with them via this email.

Phone Number

+44 0344 892 8989

Mon-Fri: 8am - 8pm, Sat & Sun: 8am - 6pm

Contact Address

Grand Union House, Old Wolverton Road,
Wolverton, Milton Keynes-MK12 5PT,
United Kingdom.

What is covered under the Neff Appliances Warranty?

The warranty is valid for appliances bought and used in the United Kingdom and the Republic of Ireland. It covers the correction of defects in the appliance resulting from material and/or manufacturing faults. To be eligible, these issues must be reported promptly upon identification and within 24 months from the date of purchase, or 60 months for registered eligible appliances. The warranty service is provided without charge, and the decision on whether to repair or replace the appliance rests with them. It's important to be aware that replaced parts become their property.

  • 2-year warranty

What is NOT covered under the Neff Appliances Warranty?

The warranty never covers fragile items like glass, cosmetic parts, or consumables such as light bulbs. Warranty responsibility will not be invoked for minor deviations from nominal features that do not significantly impact the appliance's value or suitability, or for damage caused by the chemical or electrochemical effects of water. This exclusion also encompasses exceptional environmental conditions, inappropriate operating conditions, or contact with unsuitable materials. The warranty becomes void if repairs are conducted by unauthorized individuals or if non-original spare parts, extras, or accessories are fitted to their appliances. Additionally, no warranty responsibility will be acknowledged if defects result from transport damage (for which they are not responsible), improper installation and assembly, misuse, non-domestic use, inadequate maintenance, or failure to follow operating or assembly instructions. These warranty conditions do not apply if the boat generates electricity through its engine. Claims against the warranty for compensation due to consequential or associated loss are generally excluded unless such liability is legally mandatory.

About Neff Appliances

Inspired by Cookaholics, NEFF Appliances UK celebrates a shared passion for excellent, wholesome food and an eagerness to discover innovative methods of bringing delightful meals to the dining table. Their Kitchen Stories spotlight individuals involved in cultivating, nurturing, and sourcing exceptional produce, recognizing that the quality of their ingredients fuels their enthusiasm for making cooking a pleasurable experience. As an example, there's a story about someone who not only breeds animals but also provides his land for other crab fishers, allowing them to keep their horses in his meadows and stables. NEFF Appliances aspires to spread the joy of cooking to everyone.

Products of Neff Appliances

Ovens Hobs Cooker Hoods Steam Appliances Microwaves Coffee Machines Drawers Fridges Freezers

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

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Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Neff Appliances logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Neff Appliances.