3 Simple Steps for Cambridge Audio Warranty Claim

Step 1:

  • To claim your warranty, contact Cambridge Audio customer support, as registration will ensure you receive the latest software updates, product news, and other relevant information.

  • For your registration to be done successfully, your name, email, country where you have stayed, serial number, and date when you bought the product need to be provided.

Step 2:

  • Cambridge Audio observes four different return policies as per the platforms where you make the purchase. You are going to see the return policy for the products purchased from the official website here.

  • The customer support must be contacted prior to commencing a money-back risk-free return process. You are fully qualified to claim the refund when your issue is not sorted out yet by filling up the form especially designated for refund purposes.

  • The products have to be in the original packaging, in a resalable condition, and should include all accessories. The 60-day period is the given time frame for return.

Step 3:

  • If you encounter any difficulties with one of their products, kindly visit their Support Hub. There, you can choose your product and explore an extensive range of FAQs and troubleshooting articles to find assistance.

  • You will have to get in touch with customer support for all kinds of inquiries. One day is the maximum limit for them to get back to you for an order or return assistance.

  • During the warranty process, Cambridge Audio may provide one of the following solutions: a warranty replacement or warranty service during the warranty period. They provide a 1-year warranty on batteries and a 2-year warranty on other electronic devices.

Cambridge Audio Warranty Period:

  • 1-year warranty on batteries

  • 2-year warranty on earbuds and charger, electronics, disc players, speakers, TV speakers, wireless speakers, and remotes

How to claim Cambridge Audio Warranty

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Cambridge Audio Contact Information:

Email Support

[email protected]

Phone Number

+44 20 7940 2200

Contact Address

Gallery Court, Hankey Place,
London-SE1 4BB,
United Kingdom.

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What is covered under the Cambridge Audio Warranty?

Cambridge warranty policy applies to:

  • Cambridge Audio provides a warranty starting from the date of purchase, with duration varying by region.
  • The warranty applies to products purchased directly from Cambridge Audio through their website or Amazon stores.
  • It covers repair or replacement of defective products due to faulty materials or workmanship within the warranty period.
  • If a specific part (e.g., color variations) is unavailable, a functional replacement will be provided.
  • For older devices, if replacement isn't feasible, alternative options will be explored with the customer.
  • The retailer or dealer where the product was purchased is responsible for the warranty.

What is NOT covered under the Cambridge Audio Warranty?

Cambridge warranty does not apply to:

  • The warranty excludes coverage for above-average wear and tear, accidental damage, or usage outside the product's specified power rating.
  • Damage caused by external factors such as transit, weather conditions, electrical outages, or power surges is not covered.
  • Failures resulting from circumstances beyond Cambridge Audio's control are excluded from the warranty.
  • Negligent use, misuse, neglect, or careless operation of the product voids the warranty.
  • Faults caused by improper assembly or installation contrary to Cambridge Audio's instructions are not covered.
  • Repairs or alterations by unauthorized parties or entities other than Cambridge Audio or its authorized agents are excluded.

Products of Cambridge Audio:

Our complete claim assistance covers all Cambridge Audio products, including:

Product name
Network Players
Wireless Headphones
Turntables
Amplifiers
CD Players
Melomania M100
Melomania P100
MELOMANIA M100
MELOMANIA P100
Bookshelf speakers
Subwoofers

Contact Our Claim Experts

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Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Cambridge Audio logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Cambridge Audio.