3 Simple Steps for Rotel Warranty Claim:

Step 1:

  • You will not be covered by the warranty unless you purchase the valuable products from the Rotel North American dealer and complete the registration within 30 days after receiving the product. 

  • Please input your name, email, product details, dealer name, serial number, and date of purchase, along with any comments you wish to provide, into the designated boxes for each respective field.

Step 2:

  • Paying a visit to the authorized dealer, calling Rotel customer support, or bringing your product to the authorized service center are available choices for you to make any type of warranty claim.

  • You must provide a copy of your invoice or bill of sale received from the authorized Rotel selling dealer when the service is requested.

  • Customer support is the right place where you can get a service ticket for claiming the warranty when you are to send the product to Rotel.

Step 3:

  • The contact page has a form with fewer details compared to the enrollment form. Mostly, it requires your personal information along with a message box.

  • Once you complete the form, they will promptly get in touch with you and eagerly anticipate receiving your communication.

  • Chat With
    Live Agent

     with our agent or Raise a Ticket with Warranty Valet® to get hassle-free claim assistance!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Place a call to get more support for warranty claim

Contact Address

902 McKay Road, Suite 4,
Pickering, ON-L1W 3X8,

What is covered under the Rotel Warranty?

All products come with a warranty that covers faulty materials and workmanship during normal domestic operation, provided they are used for their intended purpose and comply with the specified conditions. Should warranty service be necessary from Rotel during the warranty period, the equipment must be securely packed and sent to Rotel's service center or the nearest authorized service depot. The shipping costs, as well as optional insurance, are the responsibility of the owner. Defective component parts, excluding fuses, will be replaced at no cost, and the equipment will be returned with shipping expenses covered.

  • 1-year warranty on parts and labour for remotes

  • 2-year warranty on parts and labour for compact disc and DVD players

  • 5-year warranty on parts and labour for accessories, tuners, receivers, power amplifiers, pre-amplifiers, integrated amplifiers

What is NOT covered under the Rotel Warranty?

The warranty does not cover damage resulting from the incorrect use of the apparatus, loss or damage during transit in either direction, contingent and third-party liability. Any modifications or alterations performed by someone other than Rotel's authorized representative or their appointed agents will void this warranty. No changes or deviations from the warranty terms will be acknowledged.

About Rotel

For more than sixty years, Rotel Canada has been dedicated to the design, production, and delivery of audio products crafted to the utmost standards of quality, offering remarkable performance and exceptional value. As a Japanese family-owned and operated business, they draw upon the rich tradition and heritage of this iconic 60-year-old brand. Fueled by innovation and passion, they take pride in delivering products that proudly bear the Rotel badge, expanding their ever-growing Rotel family of customers. Their clientele includes audiophiles, music enthusiasts, musicians, recording artists, and devoted fans who appreciate the legacy and commitment that define the Rotel experience.

Products of Rotel

Stereo Preamplifier Integrated Amplifier Monoblock Power Amplifier Tuners CD Players

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Rotel logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Rotel.