Making a registration will remove any obstacles on the way to claiming the warranty. The registration form includes your personal details and order number.
While scrolling down, you will discover information about their free delivery in the UK, a 30-day money-back guarantee, excellent customer support, and convenient, secure payment methods.
A full refund or return of the product is possible only if the product is undamaged and is sent back within the initial thirty days from the date the item was delivered to the specified shipping address.
You cannot avail of the warranty for product defects 90 days after initiating a warranty claim or for a product that goes beyond the given warranty period.
Betron bears no responsibility for data loss arising from the utilization of Betron products nor for the retrieval of personal items sent to Betron.
The best option to guarantee your product's proper functioning is to get in touch with the customer support team, and those seeking further assistance can contact them.
Before reaching out to them, you need to fill out the form by providing your name, and email, specifying the topic you wish to inquire about, and sharing the message you have in mind.
During the warranty process, Betron Headphones may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
If you have trouble contacting Betron Headphones, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Betron UK offers a straightforward warranty process, aiming for a hassle-free experience. Refurbished products sold by Betron store come with their individual warranties, detailed on the product listing. Alternatively, you can contact Betron with your order receipt for confirmation. It's important to note that the manufacturer's limited warranty does not impact any potential statutory warranty provided by law. Replacement warranties mirror the timeframe of the original defective item or extend to 3 months after replacement, whichever is longer. For quality-related warranty claims on purchases through Betron's authorized distributors and retailers, Betron handles the process. In such claims, items will be replaced with a factory-refurbished model of equal value if available; otherwise, a new item will be sent.
12-month limited warranty
The warranty does not extend to cover products lacking adequate proof of purchase, lost or stolen items, products that have exceeded their warranty period, non-quality-related issues after 30 days of purchase, free products, repairs conducted by third parties, damage resulting from external sources, and damage caused by the misuse of products, including but not limited to falls, exposure to extreme temperatures, water damage, and improper operation of devices. Additionally, purchases made from unauthorized resellers are not covered by the warranty.
Betron Ltd is a London-based UK company of small to midsize stature. Specializing in the manufacturing, supplying, and exporting of electronic components, accessories, and devices for home and office use, they primarily focus on the portable sound and audio category under the registered Betron brand. Their product range caters to music and sports enthusiasts, students, party lovers, and e-book readers, offering a diverse selection of electronic components and kits. Over the past 5 years, they have successfully developed, produced, and sold audio and sound devices, including in-ear earphones, over-ear headphones, Bluetooth earphones, Bluetooth headphones, and both Bluetooth and non-Bluetooth speakers. Betron has embraced a high-quality, low-price policy for its products, aiming to demonstrate that superior quality can be affordable. The success of this approach is evident in the tens of thousands of product reviews and feedback, serving as a true testament to Betron's achievements.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Betron Headphones logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Betron Headphones.