Making a registration will remove any obstacles on the way to claiming the warranty. The registration form includes your personal details and order number.
While scrolling down, you will discover information about their free delivery in the UK, a 30-day money-back guarantee, excellent customer support, and convenient, secure payment methods.
A full refund or return of the product is possible only if the product is undamaged and is sent back within the initial thirty days from the date the item was delivered to the specified shipping address.
You cannot avail of the warranty for product defects 90 days after initiating a warranty claim or for a product that goes beyond the given warranty period.
Betron bears no responsibility for data loss arising from the utilization of Betron products nor for the retrieval of personal items sent to Betron.
The best option to guarantee your product's proper functioning is to get in touch with the customer support team, and those seeking further assistance can contact them.
Before reaching out to them, you need to fill out the form by providing your name, and email, specifying the topic you wish to inquire about, and sharing the message you have in mind.
12-month limited warranty
Leyton Industrial Village,
Unit B03, London-E10 7QP,
United Kingdom.
If you are having trouble contacting Betron Headphones, submit a claim here.
Betron UK offers a straightforward warranty process, aiming for a hassle-free experience. Refurbished products sold by Betron store come with their individual warranties, detailed on the product listing. Alternatively, you can contact Betron with your order receipt for confirmation. It's important to note that the manufacturer's limited warranty does not impact any potential statutory warranty provided by law. Replacement warranties mirror the timeframe of the original defective item or extend to 3 months after replacement, whichever is longer. For quality-related warranty claims on purchases through Betron's authorized distributors and retailers, Betron handles the process. In such claims, items will be replaced with a factory-refurbished model of equal value if available; otherwise, a new item will be sent.
The warranty does not extend to cover products lacking adequate proof of purchase, lost or stolen items, products that have exceeded their warranty period, non-quality-related issues after 30 days of purchase, free products, repairs conducted by third parties, damage resulting from external sources, and damage caused by the misuse of products, including but not limited to falls, exposure to extreme temperatures, water damage, and improper operation of devices. Additionally, purchases made from unauthorized resellers are not covered by the warranty.
Our claim assistance covers all Betron Headphones products, including:
| Product name |
|---|
| In-Ear Headphones |
| Wireless Headphones |
| Over-Ear Headphones |
| Speakers |
| Toslink Cables |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Betron Headphones logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Betron Headphones.