By providing the name, address, telephone number, product model, serial number, and proof of purchase to the customer support team, the warranty can be claimed for the products that failed under the warranty period.
You don't have to think about paying freight charges to and fro for the products returned within thirty days from the date of purchase as it will be paid by Rug Doctor.
You have a thirty-day time frame to register the products. Registration can be done through two convenient methods: either via the official website or by mail using the postage provided on the warranty card.
The account has to be created in order to register the products. Your name and password are required for logging into the account.
This warranty grants you certain legal entitlements. Additionally, you might possess additional rights that differ depending on the state you reside in.
For your convenience, Rug Doctor provides two support assistance options for retail and rentals. In the FAQ section, virtual guidance has been provided to start the return.
During the warranty process, Rug Doctor may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
For further info, Kindly Get in touch with them via this email.
If you have trouble contacting Rug Doctor, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
For the original buyer, Rug Doctor will repair or replace any part found to be defective in material or workmanship for its products within one year from the date of purchase. This warranty applies to products purchased from authorized Rug Doctor dealers.
1-year limited warranty
The warranty excludes coverage for instances of normal wear and tear, accidents, other unforeseen incidents, negligence, inadequate maintenance, improper usage, unauthorized adjustments to the machine, alterations to the machine's configuration, or any form of misuse or abuse, including usage not in compliance with the provided "User Guide." Machines must be assembled, used, and maintained according to the provided operating instructions to be eligible for warranty coverage. Defects or damage resulting from services or parts supplied by Rug Doctor dealers not authorized by the company are not covered under the warranty. Routine maintenance tasks such as clearing clogs or cleaning brush rollers are considered normal upkeep and are not covered. Additionally, damages caused by external factors such as exposure to liquids, hot substances, adverse weather conditions, or proximity to heat sources are not covered. Rug Doctor does not warranty individual machine parts for consumer or commercial purchases. All individual machine parts are expressly excluded from the warranty coverage.
Rug Doctor, a globally recognized leader in professional-grade do-it-yourself deep carpet cleaning systems for consumers, is privately owned by private equity. Their objective is to provide consumers with a "professional quality clean" at a superior value compared to professional services. The renowned red machines can be rented at over 35,000 retail locations and purchased at leading retailers and commercial markets. Rug Doctor's headquarters are located in Plano, Texas, with manufacturing and R&D facilities in Missouri and the UK, along with warehouse distribution centers spanning 20 countries.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Rug Doctor logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Rug Doctor.