Step 1:

  • To successfully complete the registration, please provide the necessary information. If you have purchased more than five products, kindly fill out a second form.

  • Your name, phone number, email address, street address, city, state, ZIP code, country, location of purchase, gas type, and additional details are essential for registration.

Step 2:

  • The customer support team eagerly welcomes feedback from their customers and anticipates receiving your suggestions on how to enhance both their products and the overall customer experience.

  • The technicians meticulously craft Fire Magic premium gas grills to the utmost quality standards, ensuring unparalleled beauty and performance that can be savored for many years to come.

Step 3:

  • Their Technical Support team is readily available to provide assistance with any inquiries or issues you may encounter.

  • The team is active from Monday to Friday and they work during fixed working hours. Providing quality service to the customers is their ultimate aim.

Fire Magic Grills Warranty Period:

  • 3-year warranty on Fire Magic side burners and all other Fire Magic grill, gourmet griddle, and pizza oven components

  • 15-year warranty on Brass valves, inner liners, manifold assemblies, porcelain, and backburner assemblies

Fire Magic Grills Contact Information:

Email Support

[email protected]

Phone Number

+1-629-369-5085

Mon-Fri: 7am - 5pm(PST)

Contact Address

14724 Proctor Ave,
Industry, CA-91746,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Fire Magic Grills warranty hassle-free.

What is covered under the Fire Magic Grills Warranty?

The warranty includes coverage for labor costs during the first two years and also covers the shipping of defective parts back to the factory within the same period.

What is NOT covered under the Fire Magic Grills Warranty?

The warranty does not apply to products damaged as a result of abuse, misuse, or unforeseen events, nor to products that have not been utilized in accordance with the instructions provided in the guidebooks.

Products of Fire Magic Grills:

Our claim assistance covers all Fire Magic Grills products, including:

Product name
Built-In Grills
Portable Grills
Electric Grills
Refrigerators
Aurora Power Burner

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Fire Magic Grills logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Fire Magic Grills.