3 Simple Steps for Fire Magic Grills Warranty Claim:

Step 1:

  • To successfully complete the registration, please provide the necessary information. If you have purchased more than five products, kindly fill out a second form.

  • Your name, phone number, email address, street address, city, state, ZIP code, country, location of purchase, gas type, and additional details are essential for registration.

Step 2:

  • The customer support team eagerly welcomes feedback from their customers and anticipates receiving your suggestions on how to enhance both their products and the overall customer experience.

  • The technicians meticulously craft Fire Magic premium gas grills to the utmost quality standards, ensuring unparalleled beauty and performance that can be savored for many years to come.

Step 3:

  • Their Technical Support team is readily available to provide assistance with any inquiries or issues you may encounter.

  • The team is active from Monday to Friday and they work during fixed working hours. Providing quality service to the customers is their ultimate aim.

  • During the warranty process, Fire Magic Grills may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

Email Support

support@rhpeterson.com

For further info, Kindly Get in touch with them via this email.

Phone Number

+1-629-369-5085

Mon-Fri: 7am - 5pm(PST)

Chat or Submit a Claim

If you have trouble contacting Fire Magic Grills, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

Useful Links:

What is covered under the Fire Magic Grills Warranty?

The warranty includes coverage for labor costs during the first two years and also covers the shipping of defective parts back to the factory within the same period.

  • 3-year warranty on Fire Magic side burners and all other Fire Magic grill, gourmet griddle, and pizza oven components

  • 15-year warranty on Brass valves, inner liners, manifold assemblies, porcelain, and backburner assemblies

What is NOT covered under the Fire Magic Grills Warranty?

The warranty does not apply to products damaged as a result of abuse, misuse, or unforeseen events, nor to products that have not been utilized in accordance with the instructions provided in the guidebooks.

About Fire Magic Grills

When you opt for Fire Magic, you're investing in the highest-quality grill on the market, supported by the industry's most comprehensive and long-lasting warranty, and a team of devoted, customer-centric professionals. Made in California, their grills are a long-term investment that yields dividends for many years. Engineered and constructed to last a lifetime, they provide customers with the gratification and sense of pride that comes with owning top-tier equipment. Fire Magic Grills stand out as the most sophisticated and durable barbecue options available. They excel in reaching and maintaining high temperatures for extended periods, delivering unparalleled performance and culinary excellence.

Products of Fire Magic Grills

Built-In Grills Portable Grills Electric Grills Refrigerators Aurora Power Burner

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Fire Magic Grills logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Fire Magic Grills.