The customer service team is like a rescue team for the customers who are searching to make a warranty claim. In addition to the form, there are several other ways to contact Engel Fires.
Your name, email, phone, and message ought to be filled out in the contact form before pressing the send button.
Getting a Return Authorization (RA) number from the customer service team is vital for the return or exchange. They not only provide you with an RA number but also shipping instructions.
Following that, a time limit of thirty days is provided to return or exchange the unused products in the original packaging. You will not receive refunds for shipping charges or custom drawing credits.
Engel Fires charges a 15% restocking fee for returns unrelated to product defects, damages, or manufacturing errors. A $1000 return fee will be applied for personal or custom orders.
They accept the return of personalized or custom products when they are damaged or flawed at the time of delivery.
10-year warranty on Engel master
Austin, TX-73301,
USA.
Let Warranty Valet assist you in claiming Engel Fires warranty hassle-free.
Engel Fires guarantees that every product they produce will be devoid of any material or workmanship defects. Should any issues arise within the warranty period, the manufacturer will undertake repairs or offer replacements for defective products.
The warranty does not cover products damaged as a result of abuse, misuse, or acts of nature. Additionally, products that have not been used in accordance with the instructions provided in the guidebooks are also excluded from the warranty.
Our claim assistance covers all Engel Fires products, including:
Product name |
---|
BBQ Grill |
Pizza Ovens |
Slow Cookers |
Smokers |
Fireplaces |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Engel Fires logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Engel Fires.