The information you provide during registration will be stored by the manufacturer, and you can receive it whenever you need, along with their assistance. Your products will be eligible for a free third-year guarantee if they are registered within 28 days.
You don't have to look anywhere else for the serial numbers; they can be found on the back side of the products as well as on the packaging.
When returning this product, make sure to pack it in its original packaging and include proof of purchase. The provided guarantee is constant and never affects your statutory rights.
Customers who made the purchase in the United Kingdom have two options: reach out to the retailer from whom they purchased the products or contact Ruark using the official website if the products show signs of malfunctions.
The customer service department has extended its reach into sales, product support, press, and hospitality to make things more convenient for you.
To assist them in directing you to the appropriate department, kindly specify the assistance you require.
During the warranty process, Ruark Sound Systems may provide you with one of the following solutions: either a warranty replacement or warranty service during the 2-year warranty period.
2-year guarantee
For further info, Kindly Get in touch with Ruark Sound Systems via this email.
[email protected]59–60 Tailors Court, Temple Farm Industrial Estate,
Southend on Sea, Essex-SS2 5TH,
United Kingdom.
If you are having trouble contacting Ruark Sound Systems, submit a claim here.
All items come with a guarantee ensuring freedom from defects for a duration of two years starting from the purchase date. The guarantee stays effective as long as the product receives proper care and attention.
The guarantee is rendered null and void in instances where product failure results from accidental damage, extensive wear, and tear, negligence, or unauthorised modifications.
Our claim assistance covers all Ruark Sound Systems products, including:
| Product name |
|---|
| R1 Bluetooth Radio |
| R1S Smart Radio |
| R2 Smart Music System |
| R3S Compact Music System |
| RS1 Subwoofer |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Ruark Sound Systems logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Ruark Sound Systems.