The back panel of the units, the units' downside, or the letter provided for owner registration with the unit are the spots to get the serial number that will be needed for the enrollment procedure.
You will be able to receive up-to-date information regarding your Hi-Fi system after the registration is done. It is functional when your Arcam Hi-Fi encounters any damages, is stolen by someone, or when you look for the service.
There is nothing to worry about modifying any of your contact details because if you inform them via email by providing both your old and new contact information that you want to register, it will be included.
Your personal information, details about your equipment (which allows you to add up to three models), and dealer information must be provided in the form.
Once you've chosen your product model from the drop-down list, simply enter the extended number (e.g., FV75R01001), and you can verify it by clicking the "validate" button.
Complete the mandatory fields, including email, country, model name, and dealer name, along with any other non-mandatory fields in the form used for contacting them.
Kindly furnish comprehensive information to assist them in addressing your inquiry effectively.
During the warranty process, Arcam may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period which can be 2, 3, or 5 years.
2-year warranty on the r series and Solo series
3-year warranty on source devices
5-year warranty on processors/preamps and amplifiers
The West Wing, Stirling House,
Waterbeach, Cambridge-CB25 9PB,
United Kingdom.
If you are having trouble contacting Arcam, submit a claim here.
The limited warranty applies solely to the initial end-user and is non-transferable. Harman International Industries, Incorporated guarantees that your Arcam product will be free from defects in workmanship and materials for the specified period. The limited warranty is applicable only to products acquired from an authorized Arcam dealer and specifically addresses defects within the product itself.
The limited warranty excludes coverage for defects arising from various conditions: damage resulting from accidents, disasters, misuse, abuse, or other forms of unreasonable use or neglect, which includes a lack of reasonable and necessary maintenance; damage occurring during shipment (claims must be directed to the carrier); damage caused by improper installation or adjustment; damage to, or deterioration of, any accessory or decorative surface; harm resulting from a failure to adhere to instructions outlined in the owner's manual; or damage resulting from repairs performed by individuals not affiliated with an authorized Arcam service center. The limited warranty does not extend to cover the costs associated with installation or removal from a fixed installation, setup, or adjustments. It also does not cover claims based on misrepresentation by the seller, performance variations arising from installation-related circumstances such as program source quality or AC power, or product modifications. Furthermore, the warranty is not applicable to any product with an effaced, modified, or removed serial number, or any product sold on an "as-is" or final sale basis.
Our claim assistance covers all Arcam products, including:
| Product name |
|---|
| Integrated Amplifiers |
| CD Players |
| SACD Players |
| Class AB Power Amplifier |
| Class AB AV Receiver |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Arcam logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Arcam.