For warranty claiming, you ought to enroll the gaming appliances that you own. Keep in mind that while registering your products, you should select the customer type and provide your name, contact details, location, and date of purchase.
Furthermore, it is essential to furnish the name of the product, its model, and the serial number in the provided form.
You will have to have the Return Merchandise Authorization (RMA) number when the products are about to be returned. Customer service has the authorization to issue the RMA number.
All items, whether for replacement or refund, should be returned within thirty days from the invoice date. If the products are found to be defective and fall under the manufacturer's warranty, please get in touch with the seller or the manufacturer for further assistance.
A 15% stocking fee will be deducted for the products returned for refunds and products bought from the original website are eligible for return.
The support department is fully available to address any inquiries or concerns you may have. Please feel free to reach out to them with any questions or issues.
They have a tiny form where you can fill in the required fields and they will get back to you as soon as possible.
30-day return policy
17560 Rowland Street,
City of Industry, CA-91748,
USA.
If you are having trouble contacting Rosewill, submit a claim here.
Rosewill provides a warranty that covers products against material or workmanship defects throughout the warranty period, under the condition that the product is installed, operated, and maintained as per the provided instructions.
The warranty is not applicable to products that have been damaged as a result of misuse, abuse, negligence, or any alterations made by a party other than Rosewill. It also does not cover products that have been damaged by acts of nature.
Our claim assistance covers all Rosewill products, including:
| Product name |
|---|
| Headsets |
| Keyboards |
| Cables |
| Audio Accessories |
| Cell Phone Accessories |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Rosewill logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Rosewill.