Are you unsure about how to claim your RØDE Microphones warranty? Follow the steps outlined below for clear guidance.
You can't claim the warranty without creating an account. Once you enter the website, ensure that you have successfully created an account. Account creation includes fields such as name, email, and password.
After you create an account, it will take you to the page where you need to select the RØDE product to view the warranty policy. At the top, you will be able to see the conditions and terms of the extended warranty program offered by them.
The extended warranty is offered to customers who have purchased products from authorized retailers. The extended warranty may be two, five, ten years, or a lifetime (based on the model) through the details you provide in the registration form that appears after the account is created.
RØDE Microphones also guides you to the location where you can purchase the product. By selecting the country and postcode, the map displays the accurate location of the store.
If you are looking for spare parts or repairs, please contact the local RØDE authorised support service agent using the form below.
Include the reasons for your inquiry, the country where you live, your name, email, and a message in the provided box in the form.
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All RØDE products come with a limited one (1)-year warranty from the date of purchase, applicable only to products acquired from authorized RØDE dealers. This warranty specifically covers defects arising solely from faulty materials or workmanship in the RØDE product. It is restricted to covering the costs of parts and labor necessary for the proper repair of the RØDE product. In cases where a proper repair is not feasible, RØDE, at its sole discretion, may opt to replace the product with a new one of the same model. If the RØDE product is irreparable and no longer available, RØDE will, again at its sole discretion, provide a different replacement product with a similar specification and/or value.
1-year limited warranty for all products excluding software.
2, 5, or 10-year extended warranty from the date of purchase, depending on the selected product.
The warranty does not cover damage resulting from user actions, or exposure to excessive heat, dust, spillages, or moisture. It also excludes damage from abnormally corrosive conditions, exposure to chemical or electromagnetic influences, failure to clean or improper cleaning of the RØDE product, neglect, abuse, or misuse. This includes but is not limited to, not using the RØDE product for its intended purpose in accordance with the manufacturer's instructions, failing to properly maintain the product as per the manufacturer's instructions, and not adhering to the manufacturer's specifications for use. Normal wear and tear due to usage is not covered, and neither is wear and tear resulting from excessive use, such as the commercial use of domestic equipment. The warranty does not extend to using the RØDE product with incompatible or faulty equipment, unauthorized modifications, repairs performed by unauthorized persons or service centers, alterations, removal, or illegibility of the model and/or serial number, accidents, force majeure, acts of God, or any other circumstances beyond RØDE’s control.
RØDE Microphones stands as a global pioneer in audio technology, dedicated to amplifying the voices and visions of creators worldwide. With a rich history spanning over 50 years, RØDE is a distinctively Australian-owned and operated company, driven by a fervor for innovation, an unwavering commitment to quality, and a lasting dedication to democratizing extraordinary audio experiences for everyone. From their inception, they've been at the forefront of creator technology, transforming aspects of home studio recording, audio for filmmaking, and podcasting with iconic products that continue to spark inspiration. All RØDE products are meticulously designed and manufactured at the headquarters in Sydney, Australia.
Warranty Claim Specialist
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