3 Simple Steps for Riobel Warranty Claim:

Step 1:

  • Besides providing general advice, the customer service department is an expert and knowledgeable in sales and technical fields. The technical support team is subdivided into categories such as product specifications, warranty, and so on.

  • Your name, email address, and type of the inquiry have to be submitted in the form provided at the second bottom of the page.

Step 2:

  • Riobel does not provide guarantees for the monetary value of its products or offer specific warranties for particular uses, nor does it provide any explicit, implicit, statutory, or implied warranties beyond those explicitly mentioned.

  • The products used for commercial works will have a warranty of two years commencing from the original date of purchase by the owner/user, from an authorized retailer. Without giving proper intimation, technical information will be changed.

Step 3:

  • The warranty excludes coverage for any labor costs, damages incurred during installation, repair, or replacement, accidental or consequential damages, as well as freight charges.

  • Enclosing the proof of purchase in the package of the defective parts has to be done when you initiate the return. This warranty does not alter your legal entitlements.

  • Chat With
    Live Agent

     with our agent or Raise a Ticket with Warranty Valet® to get hassle-free claim assistance!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number

+44 01952 22 11 00

Place a call to get more support for warranty claim

Contact Address

Hortonwood 37, Telford,
Shropshire-TF1 7LX,
United Kingdom.

What is covered under the Riobel Warranty?

The warranty applies to the original purchaser for as long as they own the property, provided they have proof of purchase, and it is non-transferable. The warranty on their products is valid only if installation is carried out by a certified plumber. Replacement of a defective product with an identical or similar item can only be authorized by Riobel if the original product is unavailable.

  • Limited lifetime warranty

What is NOT covered under the Riobel Warranty?

The warranty does not extend to cover access charges, installation or removal fees, normal wear of components, or units not installed in compliance with the manufacturer’s instructions and prevailing plumbing installation regulations, codes, and laws. Additionally, any issues arising from improper care or the use of unsuitable cleaning products, such as acid detergents, abrasive sponges, metallic pads, alcohol-based detergents, disinfectants, or solvents, are not covered. Damages resulting from hard water, lime deposits, or sediment accumulation are also excluded from warranty coverage.

About Riobel

Drawing inspiration from the sculptural forms found in contemporary architecture, Riobel's design team crafts unique and innovative brassware, prioritizing engineering at its core. Their industry-leading valve technology serves as the foundation for products that are both dependable and straightforward to install. Plumbers who use Riobel consistently endorse the brand. Opt for Riobel for its brilliantly modern design, tailored for contemporary living.

Products of Riobel

Venty Three Hole Basin Mixer Venty Tall Single Lever Basin Mixer Venty Single Lever Basin Mixer Venty Deck Mounted Bath Shower Mixer Venty Wall Mounted Bath Shower Mixer

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Riobel logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Riobel.