3 Simple Steps for Hydrotherm Towel Rails Warranty Claim:

Step 1:

  • The sales team is ready to help with any inquiries you may have, whether it's requesting a quote, obtaining information about their products, inquiring about warranties, or discussing delivery options. They are available and eager to assist.

  • The form is filled up with the name, email, phone number, company, address, how you got to know about them, and message fields.

Step 2:

  • All Hydrotherm products are accompanied by a manufacturer's warranty, which extends for a period of 10 years covering both the construction and finish of their towel rails.

  • Furthermore, their electric heating elements are supported by a comprehensive 3-year manufacturer's warranty.

Step 3:

  • Hydrotherm's inventive heating elements are submerged in water to maintain a uniform temperature across every rail. Hydrotherm's heated towel rails stand out as the most energy-efficient option available.

  • All heating elements are equipped with thermostatic controls to sustain the external temperature without requiring constant power consumption.

  • Chat With
    Live Agent

     with our agent or Raise a Ticket with Warranty Valet® to get hassle-free claim assistance!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number

+61 03 9464 4622

Place a call to get more support for warranty claim

Contact Address

96 Commercial Drive,

What is covered under the Hydrotherm Towel Rails Warranty?

The manufacturer assures that all products will be free from defects in materials or workmanship. Any defective products discovered during the warranty period will be repaired or replaced.

  • 3-year manufacturer warranty on electric heating elements

  • 10-year manufacturer warranty on construction and finish

What is NOT covered under the Hydrotherm Towel Rails Warranty?

The warranty does not cover products damaged by accidents, abuse, misuse, or acts of God. It also excludes products that have not been used in accordance with the instructions provided in the guidebooks.

About Hydrotherm Towel Rails

Hydrotherm, an Australian-owned and operated company, specializes in designer bathroom accessories, offering an array of elegant heated towel rails and racks. These products serve as ideal additions to any bathroom, ensuring that you step out of your warm shower into the embrace of an evenly-dried, fluffy heated towel. Hydrotherm establishes the benchmark in heated towel rail design, crafting all its products from copper tubes and solid brass fittings, finished with a highly durable electroplate coating. Their exceptional selection of products blends innovative technology with top-quality materials, guaranteeing optimal functionality within modern designs.

Products of Hydrotherm Towel Rails

B Model B Freestanding Model FC Model H3 Model TR3 Model

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Hydrotherm Towel Rails logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Hydrotherm Towel Rails.