Step 1:

  • If you need to file a Ring warranty claim, just give Ring customer support a call. You can usually find their contact info on Ring's website or in the paperwork you get with your product. 

  • Follow their instructions on how to file a Ring warranty claim and make sure you submit the forms or evidence on time.

  • Keep in mind that warranty processes can be different, so it's best to check out Ring's official website or give their customer support a call for the latest info on how to register and claim a warranty for your product.

Step 2:

  • To register your Ring product, go to the “Product Registration” section on Ring’s website. You’ll need to provide your purchased Ring product information, such as the product name, the serial number, and the date you purchased it.

  • Keep a copy of your registration confirmation, which can be sent to you in the form of a confirmation email or via your Ring account.

Step 3:

  • Keep the original receipt or invoice as evidence of purchase. Visit the official Ring website through a web browser.

  • If you do not already have a Ring account, create one by providing the necessary information, including your email and password.

Ring Warranty Period:

  • 1-year warranty on all Ring cameras, covering defects and issues during the first year

  • The Ring Protect Plus plan extends lifetime coverage for your devices as long as you remain an active subscriber, providing ongoing protection and peace of mind

Ring Contact Information:

Phone Number

USA:
+1-800-656-1918

Other Countries

Contact Address

1523 26th St,
Santa Monica, California- 90404,
USA.

Chat or Submit a Claim

If you are having trouble contacting Ring, submit a claim here.

What is covered under the Ring Warranty?

Ring warranty will be eligible for:

  • RING product manufacturing defects or malfunctions
  • Repair or replacement within a specified period after purchase

What is NOT covered under the Ring Warranty?

Ring warranty does not cover:

  • Poor installation, misuse, or accidents
  • Improper or unauthorized repairs
  • Normal wear and tear
  • Cosmetic damage
  • Damaged consumable parts
  • Product modifications
  • Use of non-RING accessories

Products of Ring:

Our claim assistance covers all Ring products, including:

Product name
Spotlight Cam
Spotlight Cam Plus
Spotlight Cam Pro
Floodlight Cam
Floodlight Cam Plus
Floodlight Cam Pro
Floodlight Cam Wired Pro
Stick Up Cam
Stick Up Cam Pro
Stick Up Cam Plug-In with Pan-Tilt
Stick Up Cam Elite with PoE Adapter
Indoor Cam
Pan-Tilt Indoor Cam
Indoor Cam
2nd Gen
Battery Doorbells
Battery Doorbell Plus
Battery Doorbell Pro
Wired Doorbells
Video Doorbell Wired
Wired Doorbell Plus
Wired Doorbell Pro
Alarm Systems
Alarm Pro Security Piece Kit

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Ring logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Ring.