You must register your product in order to claim the warranty of the product. Only this will validate your warranty claim. All your personal details like name, address, city, state/province, postal code, phone number and email address.
Additionally, You must provide all of the product details that are required for the purpose. It includes purchase date, serial and model number. You can find it in the label placed on the bottom of the product.
To make a claim, You must fill the Vendor Product Return Request Form with the preferred details.
Any customer will be provided with a unique customer ID. This can be found on the packing slip, invoice or order acknowledgement form. All product returns must be initiated through the business you purchased the product from.
Please get in touch with them having all the proof of purchase like sales receipt, invoice in hand.
The team will receive the product and evaluate it through testing and determine its eligibility. Further proceedings will be done once the product becomes eligible for the claim.
You can always jump into a call or mail with their support for all of your issues like product claims, shipping, gathering information, and a myriad of other issues.
Since their support deals with various customers each day, having a precise and perfect approach can help them resolve the issue which ensures results for you in a quicker phase. You can choose Warranty Valet for this purpose as they have expertise in making a perfect claim.
During the warranty process, Myson may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually 1 year, 2 years, 3 years, or 10 years.
Fan Convectors: 1, 3 & 10-Year Warranty Period For Components, Fan Assemblies & Heat Exchangers Respectively.
Towel Warmers: 2 to 10-Year Warranty Period Depending On The Type.
All Electric Kickspace: 3-Year Warranty.
Radiators: 10-Year Warranty.
MYSON
Rettig USA INC
45 Krupp Drive
Williston VT 05495
If you are having trouble contacting Myson, submit a claim here.
Myson is always open to cover all levels of damage in their workmanship and material used in the products within the defined warranty period. If they find any product defective under the normal use in the evaluation, They will make the perfect repair or go to replace the product if it is not effective enough. They will consider making a refund if repair or replacement does not create value. Make sure Myson will never be liable for any charges related to labor or supervision for reinstallation, removal or transportation and any type of charges which may arise in connection with a warranty claim.
Myson’s warranty is only applicable to every product that is sold by authorized sellers, All other claims go void automatically. It also has limitations on which the claim becomes neglected. This includes the cases in which the product is not properly received, installed, handled, used and maintained in the directions of Myson; damaged in transit, misuse or accident; not installed by an appropriately trained and licensed installer; exposed to harmful chemicals, including corrosive or improperly maintain heating system water, improperly designed or maintained hydronic systems or electrical systems; incorrect power improper water source or connection, line voltage, flood, fire or other Acts of God; subjected to unauthorized changes, alteration or repairs. the consumer is only responsible for the expenses, losses, inconveniences, and indirect, special, secondary, incidental or consequential damages arising or resulting in any manner. Please be noted that the warranty can only be claimed by the original owner of the product.
Our claim assistance covers all Myson products, including:
| Product name |
|---|
| Radiators |
| Fan Convectors |
| Radiant |
| Towel Warmers |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Myson logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Myson.