Step 1:

  • To initiate the Pyrex warranty claim process, you will need to gather the following documents and information: the original purchase receipt of the product, product details such as the model number and serial number, as well as your contact details.

  • To seek assistance from the support team, complete the "contact us" form and provide all the aforementioned information.

Step 2:

  • Corelle Brands LLC guarantees the replacement of any Pyrex glass product that fractures due to oven heat and any Pyrex non-glass accessory item with manufacturing defects.

  • The owner should adhere to the provided Safety and Usage Instructions for the product. For warranty claims, kindly reach out to the Consumer Care Center. Please retain the product, as you may be requested to return it.

  • If you intend to initiate a Pyrex warranty claim, please get in touch with the Corelle Brand's Customer Care Center.

Step 3:

  • If the support team requests the return of your product, they will carefully assess the issue prior to proceeding with a replacement. If the identified issue falls under the warranty coverage, they will proceed with the replacement process.

  • For additional information, please don't hesitate to contact the support team using the provided contact number below.

Pyrex Warranty Period:

  • 2 years warranty for Pyrex glass product that breaks from oven heat, and any Pyrex non-glass accessory item with a manufacturing defect.

Pyrex Contact Information:

Phone Number

+1-800-999-3436

Mon-Fri: 9:30am - 6:30pm (ET)

Contact Address

12000 Molly PItcher Highway South
Greencastle,
Pennsylvania 17225

Chat or Submit a Claim

If you are having trouble contacting Pyrex, submit a claim here.

What is covered under the Pyrex Warranty?

Pyrex offers limited warranty for:

  • Material and workmanship defects
  • Repair or replacement

What is NOT covered under the Pyrex Warranty?

Pyrex limited warranty will be void for the following:

  • Alterations, or non-oven use
  • Normal wear and tear
  • Scratches and stains
  • Purchased from unauthorized sellers or resellers

Products of Pyrex:

Our claim assistance covers all Pyrex products, including:

Product name
Round Glass Storage
Measuring Jug
Glass Food Storage Containers
Pyrex Deep 9.5" Round Baking Dish

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Pyrex logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Pyrex.