3 Simple Steps for Ridge Warranty Claim:

Step 1:

  • It's advised to retain your order details for record-keeping purposes, which can facilitate the swift processing of your warranty claim.

  • To initiate a Warranty Claim, kindly use the contact form provided. If your purchase was made through an authorized retailer, kindly include the store name in the order number field.

  • When completing the form, ensure that accurate information is provided, including product type, serial number, date of purchase, and an image or video depicting the issue.

  • After clicking the submit button, you'll receive an email confirming your claim and will be redirected to the Ridge homepage.

Step 2:

  • Kindly be aware that if your Ridge product qualifies for a replacement, the replacement will match the color and material of your originally purchased item. In cases where your product is currently unavailable in stock, the replacement will be crafted from a comparable material and exhibit a similar color.

  • Approval or denial of Warranty Claims typically occurs within 2 business days. However, this timeframe might be extended during busier periods or when additional information is required to process the claim.

Step 3:

  • If you need to make a warranty claim, it's recommended that you reach out to Ridge customer support. You can easily find their contact information on the Ridge website or in the documentation that came with your product.

  • When contacting customer support, ensure that you have your product details, proof of purchase, and any other relevant information that they may need to process your warranty claim.

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Email Support


For further info, Kindly Get in touch with them via this email.

Contact Address

2448 Main St.,
Santa Monica, CA 90405
United States.

What is covered under the Ridge Warranty?

Manufacturing defects in material and workmanship are covered under the Ridge brand warranty. The warranty covers the repair or replacement of eligible products for a set period of time. The warranty guarantees that the products in question will work as they should. The warranty will not cover damage caused by misuse, ordinary wear and tear or by unauthorized modifications. For more information on the terms and conditions of the warranty, please visit the official ridge website or your product documentation.

  • Lifetime Warranty for Polycarbonate Wallets which includes the Replacement Parts in the event of failure.

What is NOT covered under the Ridge Warranty?

The Ridge brand warranty does not include damages caused by accidents, abuse, neglect, shock, improper use, or improper storage of the product. Additionally, any unauthorized modifications or repairs are not covered by the warranty. Regarding all other Ridge Products, the warranty does not cover cosmetic damage that doesn't affect the product's functionality. Similarly, damages resulting from accidents, abuse, neglect, shock, improper use, improper storage, unauthorized modifications, or unauthorized repairs are not eligible for warranty coverage.

About Ridge

Ridge Wallet has established itself as a pioneer in the minimalist wallet industry. With a focus on simplicity, functionality, and durability, the brand has gained a devoted customer base. Ridge Wallet wallets are designed to be sleek and compact, featuring a metal frame with flexible bands for secure card and cash storage. They are designed with ease of use in mind, providing users with a convenient way to access their cards at the push of a button. Ridge Wallet offers a wide range of designs and materials to suit a wide range of preferences, ensuring that customers will be able to find a wallet to suit their unique style. In summary, Ridge Wallet is a popular choice for those seeking a practical and stylish wallet solution.

Products of Ridge

Ridge Wallet Rings KeyCases Ridge Backpack Pens Ridge Watches Bags Apparel Ridge Accessories personal care items

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Ridge logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Ridge.