Step 1:

  • Users have to register their Hisense products in order to activate their warranty.

  • In order to register your product, you will need to provide your product model number, and serial number, date of purchase, name, email address, etc.

  • Once a product is registered, users will be able to view and access their product support resources.

Step 2:

  • Once the form has been submitted, you will receive a confirmation message informing you that your product registration has been successful.

  • The parts and support form asks for your contact and product information and a description of the problem you are having. You can also upload files, such as your warranty card or a receipt.

Step 3:

  • You can contact Hisense customer service by phone, email, or chat on their official websiteCustomers need to contact +1-877-465-3566 for appliance inquiries.

  • Please provide the necessary information and adhere to the instructions provided for receiving Hisense warranty claim service for the product.

  • During the warranty process, Hisense may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is typically 90 days for parts and labor and 2 years for other components.

Hisense Warranty Period:

  • Hisense TV warranty provides coverage for 1 year for most models

Hisense Contact Information:

Email Support

info@hisense-usa.com

Phone Number

+1-888-935-8880

Mon-Fri: 9am - 9pm, Sat & Sun: 9am - 6pm (EST)

Contact Address

7310 McGinnis Ferry Rd, Suwanee,
Georgia 30024, USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Hisense warranty hassle-free.

Useful Links:

What is covered under the Hisense Warranty?

Hisense warranty covers:

  • Repair or replacement of defective parts and labor costs
  • Manufacturing defects and malfunctions

What is NOT covered under the Hisense Warranty?

Hisense warranty excludes:

  • Incorrect installation or use
  • Unauthorized repairs or alterations
  • Consumable components
  • Commercial or industrial use

Products of Hisense:

Our complete claim assistance covers all Hisense products, including:

Product name
Televisions
Hisense 58" Class QD50R Series Hi-QLED 4K Roku TV
Hisense 65" Class M7 Series MiniLED 4K Google TV
Hisense 55" Class M7 Series MiniLED 4K Google TV
Projectors
4K Triple Laser Ultra-Short Throw Projector
Hisense C2 Triple Laser Smart Mini Projector
65"-200" 4K Triple Laser Mini Projector M2 Pro
Audio
Hisense HS5100 5.1 Ch Soundbar with wireless subwoofer
Hisense HT Saturn 4.1.2 Ch Wireless Home Theater System
Hisense AX3120Q 3.1.2 Ch Soundbar with wireless subwoofer

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Hisense logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Hisense.