3 Simple Steps for Hisense Warranty Claim:

Step 1:

  • Users have to register their Hisense products in order to activate their warranty.

  • In order to register your product, you will need to provide your product model number, serial number, date of purchase, name, email address, etc.

  • Once a product is registered, users will be able to view and access their product support resources.

Step 2:

  • Once the form has been submitted, you will receive a confirmation message informing you that your product registration has been successful.

  • The parts & support form asks for your contact information, your product information, and a description of the problem you are having. You can also upload files, such as your warranty card or a receipt.

Step 3:

  • You can contact Hisense customer service by phone, email, or chat on their official website.

  • Please provide the necessary information and adhere to the instructions provided for receiving warranty service for the product.

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Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Monday – Friday. 9am - 9pm EST. Saturday – Sunday 9am - 6pm EST.

Contact Address

7310 McGinnis Ferry Rd Suwanee,
Georgia, 30024-1281,
United States.

What is covered under the Hisense Warranty?

Warranty terms and conditions vary from product to product, but Hisense's brand warranty typically covers the cost of repairs or replacements of defective parts, as well as labor costs, for a specified amount of time. It generally covers manufacturing defects, malfunctions, and other issues under normal operating conditions. For more information on warranty terms and conditions, please refer to the product documentation, or contact the Hisense warranty representative directly.

  • Generally, Hisense TV models are covered by a 1 year limited warranty, however, some models may be covered for a longer period of time.

  • Additionally, the extended warranty program offered by Hisense may provide additional coverage for a period of up to 3 years.

What is NOT covered under the Hisense Warranty?

Exclusions from the Hisense brand warranty are specific and may differ from one warranty product to another. Typical exclusions include accidental damage, incorrect installation or use, unauthorised repairs or alterations, damage due to natural or man-made catastrophes, consumable components, and damages caused by commercial or industrial applications. For more precise information, please refer to the Specific Warranty Terms and Conditions provided by Hisense.

About Hisense

Hisense is an internationally renowned company that specializes in the development of cutting-edge consumer electronics and household appliances. Established in 1969, the company has a long-standing reputation for reliability and trustworthiness. Hisense provides a broad selection of products, ranging from televisions and air conditioners to washing machines and more, to meet the needs of consumers around the world. The company is committed to providing innovative technology, high-performance and fashionable designs to improve the quality of life for its customers. Hisense mission is to provide cost-effective and advanced solutions that are both sustainable and energy efficient.

Products of Hisense

Televisions Refrigerators Air Conditioners Washing Machines Smartphones 4K ULED 4K UHD

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Hisense logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Hisense.