Step 1:

  • Users have to register their Hisense products in order to activate their warranty.

  • In order to register your product, you will need to provide your product model number, serial number, date of purchase, name, email address, etc.

  • Once a product is registered, users will be able to view and access their product support resources.

Step 2:

  • Once the form has been submitted, you will receive a confirmation message informing you that your product registration has been successful.

  • The parts and support form asks for your contact information, your product information, and a description of the problem you are having. You can also upload files, such as your warranty card or a receipt.

Step 3:

  • You can contact Hisense customer service by phone, email, or chat on their official websiteCustomers need to contact +1-877-465-3566 for appliance inquiries.

  • Please provide the necessary information and adhere to the instructions provided for receiving Hisense warranty claim service for the product.

  • During the warranty process, Hisense may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is typically 90 days for parts and labor and 2 years for other components.

Hisense Warranty Period:

  • Generally, the Hisense TV warranty provides coverage for 1 year for most models, though some models may have extended warranty periods

  • Additionally, the extended warranty program offered by Hisense may provide additional coverage for a period of up to 3 years

Hisense Contact Information:

Email Support

[email protected]

Phone Number

+1-888-935-8880

Mon-Fri: 9am - 9pm, Sat & Sun: 9am - 6pm (EST)

Contact Address

7310 McGinnis Ferry Rd Suwanee,
Georgia, 30024-1281,
United States.

  • Chat or Submit a Claim

    If you are having trouble contacting Hisense, submit a claim here.

What is covered under the Hisense Warranty?

The Hisense warranty covers:

  • Repair, or replacement of defective parts and labor costs
  • Manufacturing defects and malfunctions

What is NOT covered under the Hisense Warranty?

Hisense warranty excludes:

  • Incorrect installation or use
  • Unauthorized repairs or alterations
  • Consumable components
  • Commercial or industrial use

Products of Hisense:

Our claim assistance covers all Hisense products, including:

Product name
Television
Hisense 110" UX Series Championship
Hisense 55" Class U7 Series Mini-LED ULED 4K Google TV
Hisense 65” QD7 Series QLED Google TV
Hisense - 100" Class U76 Series QLED 4K
Hisense 55"Class U8 Series Mini-LED ULED
Hisense 50" 4K ULED Smart Fire TV
Hisense 50" 4K ULED Smart Fire TV
Hisense 43" Class A6 Series LED 4K UHD
65" 4K UHD Hisense Roku TV

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Hisense logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Hisense.