3 Simple Steps for Craftsman Warranty Claim:

Step 1:

  • Creating a Craftsman user account can help you in many ways as it includes you in the Craftsman club and makes you a member of it. This is a must for registering your product and claiming a warranty and provides you with community access, creating a custom wishlist and getting updates on launches and deals.

  • Your first name, last name, current email address and a strong password are more than enough to create one.

  • Warranty policies for each product differ according to its design and specifications. Hence know in detail about your product for warranty claims and other purposes. They have a dedicated page to help you where you can fetch all the necessary details by providing the model number.

Step 2:

  • Product registration is possible only through your user account which will ease the warranty claim process for your defective products.

  • Any of your defective products can be claimed under their warranty, You can rely on their forms or contact their customer directly through calls for the purpose. Make sure you have all the necessary proof of purchase like sales receipt and other necessary product details in hand.

  • You will have to provide your first name, last name, email address and country of residence mandatorily along with your phone number(optional), the subject of your issue and a detailed description of it. You can use the same for clarifications regarding product registration, product description and other important queries.

Step 3:

  • Customer support of Craftsman can help you with all types of issues you might face with their products including warranty claims, shop parts, product registration, details of the product and a myriad of others.

  • You can use all of their social media handles to get in touch with them and the contact form to get quicker responses. You can provide the above-mentioned details and initiate a query.

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Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Place a call to get more support for warranty claim

Contact Address

701 E Joppa Rd,
Towson, Maryland,
21286, United States

What is covered under the Craftsman Warranty?

As already said, Each of their products has a specified warranty period according to its usage and they are warranted to be free from defects in workmanship and material within the period. Any further damages or defects approached with proper proof will be repaired or replaced at their sole discretion according to the degree of the defect. It can always be claimed by the original purchaser of the product and the product purchased from the authorized sources or directly from their website are eligible for the claim. This warranty provides you with common consumer rights and specific legal rights that might vary from one state to the other.

  • 90-Day Return Policy.

  • 1-Year Limited Warranty.

  • 2-Year Limited Warranty.

  • 3-Year Limited Warranty.

  • Limited Lifetime Warranty.

  • Full Lifetime Warranty.

What is NOT covered under the Craftsman Warranty?

All forms of damages and defects due to improper use; insufficient care and maintenance; altered from unauthorized sources; not used in the directions recommended by Craftsman; Acts of God and other damages that are not under the control of Craftsman are always neglected in the claim. They always have the ultimate authority to decide on the possibility of the claim and can reject claims that are not valid. This warranty also excludes all consequential or incidental damages that may lead to loss in any form.

About Craftsman

Craftsman is a trusted and well-known brand recognized for producing high-quality hand tools, power tools, and outdoor equipment. Craftsman products have been trusted by professionals and DIY enthusiasts for nearly a century. Craftsman has a long history dating back to 1927 when it was originally established by Sears, Roebuck and Co. in the United States. In addition to tools, Craftsman also produces outdoor equipment such as lawnmowers, snow blowers, and trimmers. They offer a range of products for home improvement and maintenance, including drills, saws, and air compressors. They also provide storage solutions like toolboxes and cabinets to help organize and protect tools. Craftsman’s characteristics include craftsmanship, durability, and innovation, making it a go-to choice for dependable and efficient tools.

Products of Craftsman

Power Tools & Accessories Hand Tools & Storage Home & Outdoor

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Craftsman logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Craftsman.