Step 1:

  • Customer support of Craftsman can help you with all types of issues you might face with their products including warranty claims, product registration, and a myriad of others.

  • You can use all of their social media handles to get in touch with them and the contact form to get quicker responses. You can provide the above-mentioned details and initiate a query.

Step 2:

  • Any of your defective products can be claimed under their warranty. Make sure you have all the necessary proof of purchase like sales receipt and other necessary product details.

  • You will have to provide your name, email address and country of residence mandatorily along with your phone number(optional), the subject of your issue and a detailed description of it. 

  • During the warranty process, Craftsman may offer you one of the following solutions: a warranty replacement or warranty service. The warranty is usually 1 year, 2 years, 3 years, or a limited lifetime warranty.

Step 3:

  • Creating a Craftsman user account can help you in many ways as it includes you in the Craftsman club and makes you a member of it.

  • This is a must for registering your product and claiming a warranty and provides you with community access, creating a custom wishlist and getting updates on launches and deals.

Craftsman Warranty Period:

  • 90-Day Return Policy

  • 1-Year Limited Warranty

  • 2-Year Limited Warranty

  • 3-Year Limited Warranty

  • Limited Lifetime Warranty

  • Full Lifetime Warranty

Craftsman Contact Information:

Email Support

[email protected]

Phone Number

+1-888-331-4569

Contact Address

701 E Joppa Rd,
Towson, MD 21286, USA

  • Chat or Submit a Claim

    If you are having trouble contacting Craftsman, submit a claim here.

What is covered under the Craftsman Warranty?

Craftsman warranty applies to:

  • Defects in materials and workmanship
  • Repair or replacement
  • The original purchaser
  • Products purchased directly from the company's website or authorized sources

What is NOT covered under the Craftsman Warranty?

Craftsman warranty will not be applicable to:

  • Improper use
  • No proper maintenance
  • Unauthorized alterations

Products of Craftsman:

Our claim assistance covers all Craftsman products, including:

Product name
Power Tools & Accessories
Hand Tools & Storage
Home & Outdoor

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Craftsman logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Craftsman.