Step 1:

  • To register your Revlon product and initiate a warranty claim when needed, provide your name, email address, product model, place of purchase, date code (a 4-digit number located on one of the metal prongs of the appliance plug), and the date of purchase.

  • Registering your product simplifies the warranty claim process in case of any issues. After completing the registration, you may receive a confirmation email from Revlon.

Step 2:

  • Revlon Hair Tools facilitates returns and exchanges for items bought within 30 days from the Revlon official website. For support regarding returns or exchanges of Revlon Hair Tools products, please reach out to Consumer Services.

  • Revlon Hair Tools requires products to be returned within 30 days of purchase. You can initiate the return process by sending the item to the address provided below. 

Step 3:

  • Once Helen of Troy receives the item, refunds are typically processed within 3 to 5 business days. You can expect the refunded amount to be reflected in your account within an additional five business days after the processing is complete.

  • Items bought as gifts from Revlon's official website can be refunded back to the original credit card or exchanged for an alternative item.

Revlon Warranty Period:

  • Lifetime guarantee

Revlon Contact Information:

Phone Number

+1-800-487-7273

Mon-Fri: 7:30am - 5pm (MST)

Contact Address

One Helen of Troy Plaza,
El Paso, TX-79912,
USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Revlon warranty hassle-free.

What is covered under the Revlon Warranty?

Revlon warranty policy applies to:

  • The Revlon guarantee covers manufacturing defects and faulty workmanship for a specified period.
  • It provides free repair or replacement of the product if issues arise during the covered period.
  • Customers incur no additional charges for repairs or replacements under the guarantee.

What is NOT covered under the Revlon Warranty?

Revlon warranty does not apply to:

  • The Revlon guarantee excludes damage or defects caused by mishandling, abuse, or accidents.
  • It also does not cover damage from alterations, unauthorized repairs, or failure to follow product instructions.
  • The lifetime guarantee is void if the product is subjected to abuse.
  • Rusting of the implement also nullifies the lifetime guarantee.

Products of Revlon:

Our claim assistance covers all Revlon products, including:

Product name
Eyelash Curlers
Tweezers
Liquid Lipsticks
Eyeliners
Eye Primers

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Revlon logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Revlon.