Step 1:

  • In order to register your Revlon product, provide the following information: your name, email address, product model, place of purchase, date code (a 4-digit number located on one of the metal prongs of the appliance plug), and date of purchase.

  • After registering your product, you can easily proceed with claiming your warranty whenever the need arises. Once your product registration is complete, you may receive a confirmation email from them.

Step 2:

  • Revlon Hair Tools facilitates returns and exchanges for items bought within 30 days from the Revlon official website. For support regarding returns or exchanges of Revlon Hair Tools products, please reach out to Consumer Services.

  • Revlon Hair Tools requires products to be returned within 30 days of purchase. You can initiate the return process by sending the item to the address provided below. 

Step 3:

  • Once Helen of Troy receives the item, refunds are typically processed within 3 to 5 business days. You can expect the refunded amount to be reflected in your account within an additional five business days after the processing is complete.

  • Items bought as gifts from Revlon's official website can be refunded back to the original credit card or exchanged for an alternative item.

Revlon Warranty Period:

  • Lifetime guarantee

Revlon Contact Information:

Phone Number

+1-800-487-7273

Mon-Fri: 7:30am - 5pm (MST)

Contact Address

One Helen of Troy Plaza,
El Paso, TX-79912,
USA.

Chat or Submit a Claim

If you are having trouble contacting Revlon, submit a claim here.

What is covered under the Revlon Warranty?

As per the terms of the Revlon guarantee, any manufacturing defects and instances of faulty workmanship are included within the coverage for a designated duration. Typically, this guarantee entails repairing or replacing your product without any additional charges incurred on your part.

What is NOT covered under the Revlon Warranty?

The guarantee of Revlon explicitly states that it does not cover damage or defects arising from mishandling, abuse, accidents, alterations, unauthorized repairs, or failure to follow product instructions. Additionally, the lifetime guarantee becomes void if the implement is subjected to abuse or rusting.

Products of Revlon:

Our claim assistance covers all Revlon products, including:

Product name
Eyelash Curlers
Tweezers
Liquid Lipsticks
Eyeliners
Eye Primers

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Revlon logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Revlon.