Step 1:

  • To request a replacement for your defective IKEA product, initiate a return claim by providing the particular part number that you intend to have replaced.

  • To locate the replacement part number, start by visiting the IKEA homepage and searching for the relevant product. Once on the product page, find the section titled "Product Details."

  • Proceed to the sidebar and open the "Assembly & Documents" section. Within this section, you will come across the assembly document that includes the replacement part number. 

Step 2:

  • Contact customer support directly for a more efficient resolution of your issue, as specific IKEA products are protected by a limited warranty.

  • Once your product claim is processed, the service provider assigned for this purpose will assess the product and determine, based on their sole judgement, whether it falls within the scope of this limited warranty.

  • If the evaluation deems the product eligible, the designated service company will proceed to rectify the identified defect.

  • Your sole option under the limited warranty involves the repair of the product as detailed in the terms policy.

Step 3:

  • Throughout the duration of the limited warranty, expenses related to rectifying the fault, including repairs, replacement parts, labor, and travel costs, will be taken care of under the condition that the appliance can be repaired without incurring additional expenses.

  • To initiate an IKEA warranty claim, you need to provide proof of purchase (receipt or order confirmation) and undergo an inspection process.

  • The final determination of an IKEA warranty claim will be made by IKEA store co-workers.

IKEA Warranty Period:

  • IKEA offers a 3-year warranty for selected shower heads, hand showers, and related accessories

  • IKEA appliances come with a 5-year warranty

  • IKEA provides a 10-year warranty for the BEKANT series, mattresses, and kitchen faucets

  • IKEA 25-year warranty applies to the SEKTION kitchen system

IKEA Contact Information:

Phone Number

+1-888-888-4532

Contact Address

420 Allen Wood Road,
Conshohocken, PA 19428, USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming IKEA warranty hassle-free.

What is covered under the IKEA Warranty?

IKEA warranty provides coverage for:

  • Manufacturing and workmanship defects
  • Free repair or replacement

What is NOT covered under the IKEA Warranty?

IKEA warranty does not cover:

  • Third-party modifications
  • Improper use or assembly
  • Commercial use
  • Natural material variations

Products of IKEA:

Our claim assistance covers all IKEA products, including:

Product name
Furniture
Sofas
Sectionals
Tables
Desks
Dressers
Chairs
Beds
Armchairs
Armoires
Wardrobes
Home Appliances
Cooktops
Dishwashers
Refrigerators
Freezers
Ovens
Beds
Mattresses
Headboards
Bed Legs
Bed Frame Covers
Nightstands

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of IKEA logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of IKEA.