To request a replacement for your defective IKEA product, initiate a return claim by providing the particular part number that you intend to have replaced.
To locate the replacement part number, start by visiting the IKEA homepage and searching for the relevant product. Once on the product page, find the section titled "Product Details."
Proceed to the sidebar and open the "Assembly & Documents" section. Within this section, you will come across the assembly document that includes the replacement part number. Look for the specified replacement part number within this view.
Contact customer support directly for a more efficient resolution of your issue, as specific IKEA products are protected by a limited warranty.
Once your product claim is processed, the service provider assigned for this purpose will assess the product and determine, based on their sole judgment, whether it falls within the scope of this limited warranty. If the evaluation deems the product eligible, the designated service company will proceed to rectify the identified defect.
Your sole option under limited warranty involves the repair of the product as detailed in the terms policy.
Throughout the duration of the limited warranty, expenses related to rectifying the fault, including repairs, replacement parts, labor, and travel costs, will be taken care of, under the condition that the appliance can be repaired without incurring additional special expenses.
To initiate a IKEA warranty claim, you need to provide proof of purchase (receipt or order confirmation) and undergo an inspection process. The final determination of a IKEA warranty claim will be made by IKEA store co-workers.
IKEA offers a 3-year warranty for selected shower heads, hand showers, and related accessories
IKEA offers a 10-year warranty for BEKANT series mattresses and all kitchen faucets, a 5-year warranty for appliances, a 25-year warranty for the SEKTION kitchen system, and a 10-year warranty for the ENHET kitchen system
420 Allen Wood Road,
Conshohocken, PA-19428,
USA.
IKEA warranty provides coverage for:
IKEA warranty does not cover:
Our claim assistance covers all IKEA products, including:
Product name |
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Furniture |
Sofas |
Sectionals |
Tables |
Desks |
Dressers |
Chairs |
Beds |
Armchairs |
Armoires |
Wardrobes |
Home Appliances |
Cooktops |
Dishwashers |
Refrigerators |
Freezers |
Ovens |
Beds |
Mattresses |
Headboards |
Bed Legs |
Bed Frame Covers |
Nightstands |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of IKEA logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of IKEA.