3 Simple Steps for IKEA Warranty Claim:

Step 1:

  • To request a replacement for your defective IKEA product, initiate a return claim by providing the particular part number that you intend to have replaced.

  • To locate the replacement part number, start by visiting the IKEA homepage and searching for the relevant product. Once on the product page, find the section titled "Product Details."

  • Proceed to the sidebar and open the "Assembly & Documents" section. Within this section, you will come across the assembly document that includes the replacement part number. Look for the specified replacement part number within this view.

Step 2:

  • Contact customer support directly for a more efficient resolution of your issue, as specific IKEA products are protected by a limited warranty.

  • Once your product claim is processed, the service provider assigned for this purpose will assess the product and determine, based on their sole judgment, whether it falls within the scope of this limited warranty. If the evaluation deems the product eligible, the designated service company will proceed to rectify the identified defect.

  • Your sole option under limited warranty involves the repair of the product as detailed in the terms policy.

Step 3:

  • Throughout the duration of the limited warranty, expenses related to rectifying the fault, including repairs, replacement parts, labor, and travel costs, will be taken care of, under the condition that the appliance can be repaired without incurring additional special expenses.

  • To initiate a warranty claim, you need to provide proof of purchase (receipt or order confirmation) and undergo an inspection process. The final determination of a warranty claim will be made by IKEA store co-workers.

  • During the warranty process, IKEA may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

Phone Number


Place a call to get more support for warranty claim

Contact Address

420 Allen Wood Road,
Conshohocken, PA-19428,

Chat or Submit a Claim

If you have trouble contacting IKEA, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

Useful Links:

What is covered under the IKEA Warranty?

IKEA Warranty provides coverage for manufacturing defects and defective workmanship for an extended period of time starting from the purchase date. It entitles customers to repair or replace the product free of charge, provided they provide proof of purchase. This warranty protects customers from non-standard wear and tear during the warranty period.

  • 3-year warranty for selected shower heads, hand showers, rails, shower shelves, shower hoses, and hand shower mounting brackets.

  • 10-year mattress warranty against defects in materials and workmanship for all primary components of the BEKANT series.

  • 10-year warranty for all kitchen faucets, while all IKEA appliances have a 5-year warranty.

  • 25-year warranty that covers defects in the material and workmanship of the SEKTION kitchen system, along with a 10-year warranty on the ENHET kitchen system.

What is NOT covered under the IKEA Warranty?

IKEA's warranty does not cover normal wear and tear, damage caused by improper use or assembly, third-party modifications, consequential damages, commercial use of products, or natural variations in materials. Additionally, it does not extend to consequential or incidental damages, such as loss of time or inconvenience during repairs.

About IKEA

IKEA, a Swedish-based furniture and home decoration brand, is a global leader in the furniture and decor industry. Established in 1943, the company has become renowned for its affordable, fashionable, and practical designs, which have attracted millions of customers around the world. The company's success is largely attributed to its easy-to-use flat-pack design, which facilitates the transportation and assembly of products. IKEA offers a wide range of products, ranging from furniture and accessories to kitchenware, and is known for its minimalist aesthetic and commitment to sustainability. In addition to its products, the company is also active in social and environmental initiatives, such as adopting renewable energy, ensuring fair working conditions, and more. IKEA remains a household name and continues to revolutionize modern living by providing functional and fashionable designs that are accessible to all.

Products of IKEA

Furniture Beds LED Lightbulbs Dishwashers Refrigerators Freezers Ovens Cooktops Range Hoods

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of IKEA logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of IKEA.