• 25 Aug, 2023

To register a product in Ray-Ban and claim warranty, you can follow these steps.

3 Simple Steps for Ray-Ban Warranty Claim:

Step 1:

  • To initiate your Ray-Ban warranty claim, it's necessary to complete the registration process by furnishing your name and email address.

  • Once the registration is completed, you will receive a confirmation email from them, providing you access to choose their online services.

  • Upon successful registration, you'll have the choice to opt for either a replacement or a service for your Ray-Ban product.

Step 2:

  • If you opt for a replacement, kindly complete the form and provide the model code of your product.

  • The Model Code can be found on the temple of your glasses, directly after the letters RB. This code comprises four digits (sometimes with an additional 1 or 2 characters) and should be without spaces.

  •  Once you've entered the model code, you'll be able to proceed with getting the replacement.

Step 3:

  • If you made your purchase in a physical store, kindly reach out to the retailer from whom you bought the product at any point within 24 months from the date of purchase.

  • As part of the warranty assessment, a proof of purchase will be required. Depending on the nature of the issue, the retailer will proceed to directly replace or repair the frame or the corresponding defective part.

Phone Number


Place a call to get more support for warranty claim

Contact Address

12 Harbor Park Dr,
Port Washington,
NY 11050

What is covered under the Ray-Ban Warranty?

The Ray-Ban warranty typically covers manufacturing defects and faults in materials for a limited period after purchase. It does not include damage caused by accidents, misuse, or unauthorized repairs. The warranty provides repair or replacement services solely at the discretion of Ray-Ban and may vary depending on the specific product and region.

  • 2 year warranty covers all components of Ray-Ban products, including sunglasses, frames, and sun lenses, against manufacturing defects.

What is NOT covered under the Ray-Ban Warranty?

Ray-Ban's warranty does not cover damage caused by accidents, improper use, negligence, or unauthorized repairs. It also excludes lens scratches, normal wear and tear, and alterations. The warranty is limited to manufacturing defects, offering repairs or replacements within the specified timeframe from the original purchase date.

About Ray-Ban

Ray-Ban is a renowned eyewear brand that has been around since 1937, when it was founded by the American eyewear company Bausch and Lomb. It is renowned for its aviator eyewear and wayfarer eyewear designs, which have consistently pushed the limits of fashion and practicality. Celebrities, fashion icons, and everyday consumers alike are drawn to Ray-Ban's signature lenses, which are renowned for their high-quality construction and UV protection, as well as their clarity. With a long and storied history and a strong cultural presence, Ray-Ban continues to be a symbol of coolness, making it the go-to choice for those looking to project confidence and sophistication through eyewear.

Products of Ray-Ban

Aviator Clubmaster Classic RB6496 OPTICS Original Wayfarer Jack Sun Meteor Transitions

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

  • One-Click
    Claim Process

    Sign-Up today to get hassle-free claim assistance with our Home Plan, with support for up to 20 products.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Ray-Ban logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Ray-Ban.