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3 Simple Steps for Revel Warranty Claim
Step 1:
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By registering your unique serial number within the manufacturer’s digital portal, you effectively establish a permanent record of your hardware’s origin and build date, ensuring that your investment is fully recognized by the brand’s global service network.
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While this digital enrollment streamlines future technical support, you must also preserve a digital copy of your original dated sales receipt from an authorized Revel dealer to verify your status as the initial retail purchaser.
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Formally documenting your hardware in the Harman database is a necessity for the engineering department to verify your specific production version and to ensure the factory-applied serial number remains validated and has not been effaced or removed.
Step 2:
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Before requesting a formal technical review, isolate the potential failure by testing the speaker with a secondary high-quality amplifier to confirm the issue is not related to external program source quality or AC power fluctuations.
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Capture high-fidelity evidence of the malfunction, such as a video recording of driver distortion or clear photography of the unit's serial tag and any visible physical irregularities on the transducer or cabinet.
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Compiling these diagnostic logs into a structured summary allows the technical team to perform a remote triage, distinguishing between actual manufacturing defects and issues caused by improper installation or adjustment.
Step 3:
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To begin a formal hardware review, you should first contact the authorized Revel dealer from whom the product was purchased to discuss your concerns and initiate a support inquiry.
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For more direct technical correspondence, you may reach the specialized customer support team through the official website to request information on where the product should be taken or sent for professional evaluation.
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Once your case is triaged, follow the specific instructions regarding the issuance of a service authorization, and do not return your product for repair until you have received prior approval from an authorized service center.
Revel Warranty Period:
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Revel speakers typically come with a 5-year warranty for passive loudspeakers and 1-5 years for powered subwoofers/electronics, covering defects in materials and workmanship from the date of purchase.
Revel Contact Information:
Contact Address
400 Atlantic Street, Stamford, Connecticut 06901, USA.
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Chat or Submit a Claim
Let Warranty Valet assist you in claiming Revel warranty hassle-free.
Useful Links:
What is covered under the Revel Warranty?
Eligible for Coverage: The Revel Quality Guarantee
- Passive Loudspeaker Integrity: A comprehensive 5-year coverage for manufacturing defects in materials and workmanship for all passive floorstanding and bookshelf models.
- Powered Speaker Systems: Protection for the internal electronics and transducers of powered loudspeakers for a period of 5 years from the date of purchase.
- Architectural Solutions: An industry-leading Lifetime Warranty for In-wall and In-ceiling loudspeakers, ensuring long-term reliability for fixed installations.
- Workmanship & Materials: Coverage for actual defects within the product itself, provided the unit was purchased from an authorized reseller (A-stock or B-stock).
- Repair or Replacement: At the company's sole option, defective units will be repaired or replaced with a reasonable equivalent to restore your system's performance.
What is NOT covered under the Revel Warranty?
Exclusions: Protection Limitations
- Non-Transferable Rights: This limited warranty protects only the original end-user and is immediately void if any attempt is made to transfer ownership.
- Accident & Misuse: Protection does not cover defects resulting from accidents, misuse, abuse, neglect, or failure to follow instructions in the owner’s manual.
- Shipping Damage: The guarantee excludes damage occurring during shipment; such claims must be presented directly to the carrier.
- Unauthorized Servicing: Coverage is void if repairs are performed by someone other than an authorized Revel service center or if the serial number has been altered.
- Environmental & Cosmetic Wear: Protection does not extend to the deterioration of decorative surfaces, accessories, or damage caused by improper maintenance.
- Examination Fees: You will be charged for the cost of examining any product found not to be in need of repair, including all associated shipping costs.
Products of Revel:
Our complete claim assistance covers all Revel products, including:
| Product name |
|---|
| PerformaBe |
| W228Be |
| W226Be |
| W126Be |
| F328Be |
| F228Be |
| F226BE |
| M126Be |
| C426Be |
| C128Be |
| B112v2 |
| B110v2 |
| Performa3 |
| M105 |
| B110v2 |
| F208 |
| F206 |
| C205 |
| M106 |
| S206 |
| C208 |
| B112v2 |
| Concerta2 |
| M16 |
| C25 |
| S16 |
| B10 |
| B8 |
| F36 |
| F35 |
| Architectural |
| C540 |
| C763L |
| C263LP |
| C263 |
| C363 |
| C563 |
| C763 |
| C363DT |
| C563DT |
| C283 |
| C383 |
| C583 |
| C783 |
| W253L |
| W553L |
| W263 |
| W363 |
| W563 |
| W763 |
| W873 |
| W283 |
| W383 |
| W583 |
| W783 |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Revel logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Revel.