After downloading the form with the shipping label, which assists the manufacturer in repairing the product under the warranty period using the details you have provided. No product loaner program has been offered by the Red Oxx so far.
Red Oxx takes 90 days from the arrival date of the product to dispatch it after repairs are done. Washing your bags in a washing machine or dryer will render the warranty invalid.
The exchange and return form requires you to fill in the fields such as billing, order, payment, and reorder information. Bags that have not been used will be accepted for exchange or refund. Additionally, you can return a few qualifying accessories.
The availability of stocks determines the time period for the exchange of your product, which extends up to 10 working days before shipping the product. When the products are not available, the exchange time period is 60 days.
The refund amount will be credited to your bank account within 48 hours or 2 days after they inspect the bags you sent back to them.
The buyer looks after the return shipping of the product. Red Oxx does not assume responsibility for duties or customs fees associated with international order exchanges.
On weekdays, through the phone, you will receive accurate and precise answers from the customer care center for questions related to orders or anything else.
During the warranty process, Red Oxx Bags may provide you with one of the following solutions: either a warranty replacement or warranty service during the lifetime warranty period.
Lifetime warranty
310 North 13th Street,
Billings, Montana-59101,
USA.
Let Warranty Valet assist you in claiming Red Oxx Bags warranty hassle-free.
The Red Oxx No Bull Warranty is applicable exclusively to the original gear acquired directly from Red Oxx. In the event of a warranty claim, Red Oxx will provide a replacement with either the same style or the updated version of your bag, maintaining the same or a similar color.
The warranty excludes coverage for intentional damage to the bag, such as cutting panels, removing zippers, or any personal modifications made by the owner. Loss or theft is also not covered under the warranty.
Our claim assistance covers all Red Oxx Bags products, including:
| Product name |
|---|
| Backpacks |
| Briefcases |
| Messenger Bags |
| Totes |
| Packing Cubes |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Red Oxx Bags logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Red Oxx Bags.