Step 1:

  • You need to make an online request to have the repair done or the problem fixed on your knives. Three kinds of information have to be provided in the request form: customer, product, and return shipping.

  • After checking the provided information for correctness, you can proceed by clicking the submit button.

Step 2:

  • Irrespective of any reason, you can return the knives that do not meet the level you expected within 15 days from the date you made the purchase to receive a refund of the purchase price. The customer service team shows you a way to get it done.

  • Because of the customization involved, items with engravings cannot be refunded under the Unconditional Money Back Guarantee.

Step 3:

  • The product care team will take care of servicing your Cutco product and send it back to you within one to two weeks.

  • The customer service team can be contacted through four means: phone, email, Facebook, or live chat. You can see a form when you scroll down with essential details.

Cutco Knives Warranty Period:

  • 15-day unconditional money-back guarantee

Cutco Knives Contact Information:

Email Support

[email protected]

Phone Number

+1-800-828-0448

Mon-Fri: 8am - 12am, Sat: 9am - 3pm(ET)

Contact Address

322 Houghton Avenue,
Olean, NY-14760,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Cutco Knives warranty hassle-free.

What is covered under the Cutco Knives Warranty?

The Forever performance guarantee ensures that if the product fails to meet your satisfaction, corrective measures or a replacement will be provided. The Forever guarantee is specifically designed for consumer or in-home use.

What is NOT covered under the Cutco Knives Warranty?

The Forever guarantee does not apply to Cutco Products requiring service or replacement. The guarantee excludes coverage for products damaged as a result of misuse, abuse, or acts of nature.

Products of Cutco Knives:

Our claim assistance covers all Cutco Knives products, including:

Product name
Kitchen Knives
Super Shears
Cutting Boards
Table Knives
Steak Knives

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Cutco Knives logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Cutco Knives.