You need to make an online request to have the repair done or the problem fixed on your knives. Three kinds of information have to be provided in the request form: customer, product, and return shipping.
After checking the provided information for correctness, you can proceed by clicking the submit button.
Irrespective of any reason, you can return the knives that do not meet the level you expected within 15 days from the date you made the purchase to receive a refund of the purchase price. The customer service team shows you a way to get it done.
Because of the customization involved, items with engravings cannot be refunded under the Unconditional Money Back Guarantee.
The product care team will take care of servicing your Cutco product and send it back to you within one to two weeks.
The customer service team can be contacted through four means: phone, email, Facebook, or live chat. You can see a form when you scroll down with essential details.
During the warranty process, Cutco Knives may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
If you have trouble contacting Cutco Knives, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
The Forever performance guarantee ensures that if the product fails to meet your satisfaction, corrective measures or a replacement will be provided. The Forever guarantee is specifically designed for consumer or in-home use.
15-day unconditional money-back guarantee
The Forever guarantee does not apply to Cutco Products requiring service or replacement. The guarantee excludes coverage for products damaged as a result of misuse, abuse, or acts of nature.
Cutco, a family-owned manufacturing company located in a small town, offers not only high-quality American-made knives but also kitchen solutions and expertise to simplify and overcome your cooking challenges. For over 70 years, Cutco Knives have been crafted at their factory in Olean, New York. The brand's dedication to superior craftsmanship, meticulous attention to detail, and a strong commitment to exceptional service have positioned Cutco at the heart of numerous family meals, making it the trusted cutlery choice for home cooks over the decades.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Cutco Knives logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Cutco Knives.