3 Simple Steps for Kryptonite Locks Warranty Claim
Step 1:
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Kryptonite provides a unified form for registering both keys and combination locks, which is also necessary for warranty claim purposes. However, it is important to note that product registration and Anti-Theft Protection Registration are separate processes. Registering your product does not automatically activate your Anti-Theft Protection coverage; this must be done independently.
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You should provide your name, contact information, residential address, type, and model, along with any necessary information for the registration procedure.
Step 2:
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The company does not empower any individual to incur obligations or liabilities on its behalf regarding the products. The original user is not provided with any other warranties, whether expressed or implied, concerning the products.
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The warranty provides you with distinct legal rights, and you may additionally possess other rights as permitted by law.
Step 3:
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Kindly make a request via the form by selecting the topic you want to address. You can contact the customer support crew, who are experienced in resolving a variety of problems.
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The form varies slightly based on the selected topic, but in all forms, files need to be uploaded at the end.
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During the warranty process, Kryptonite Locks may provide you with one of the following solutions: either a warranty replacement or warranty service during the 2-year limited or limited lifetime warranty period.
Kryptonite Locks Warranty Period:
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2-year limited warranty on light products excluding single-cell batteries
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Limited lifetime warranty on lock products
Kryptonite Locks Contact Information:
Contact Address
11819 North Pennsylvania Street,
Carmel, IN-46032,
USA.
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Chat or Submit a Claim
Let Warranty Valet assist you in claiming Kryptonite Locks warranty hassle-free.
What is covered under the Kryptonite Locks Warranty?
Kryptonite warranty policy applies to:
- Warranties are exclusive to the initial end-user and are non-transferable.
- The warranty covers defects in material and workmanship for the original purchaser, starting from the purchase date.
- If the original user returns a defective product, free from liens and encumbrances, along with a statement of defects and proof of purchase, the company will, at its discretion, either repair or replace the product or refund the purchase price.
- The warranty is valid only for products returned in accordance with the outlined conditions, including proof of purchase.
What is NOT covered under the Kryptonite Locks Warranty?
Kryptonite warranty does not apply to:
- The limited warranty excludes back charges, labor costs, and expenses for removal, reinstallation, and normal maintenance.
- Shipping and freight expenses for returning the product are not covered under the warranty.
- Failures, defects, or damages caused by third-party products, services, or systems, including security failure or data loss, are excluded.
- The warranty does not cover incidental, consequential, indirect, special, or punitive damages, nor does it apply to products used for unintended purposes or those subjected to misuse, abuse, negligence, accidents, or improper handling.
- The warranty excludes products improperly stored, installed, maintained, or operated, and products exposed to unsuitable environmental conditions, as well as batteries, scratches, abrasions, or chemical-induced deterioration.
Products of Kryptonite Locks:
Our claim assistance covers all Kryptonite Locks products, including:
| Product name |
|---|
| E-bike Locks |
| Scooter Locks |
| Motorcycle Locks |
| Snowmobile Locks |
| Bicycle Locks |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Kryptonite Locks logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Kryptonite Locks.