Step 1:

  • You can typically return most items within 30 days of delivery for a refund. If the return is due to their mistake, they'll cover the return shipping costs as well.

  • Recteq, LLC retains the right to deduct any relevant shipping charges, along with a 15% restocking fee, from the refund amount for any returned order that isn't due to an incorrect or defective item.

Step 2:

  • To initiate a return, just reach out to them via phone, and one of their team members will guide you through the return process.

  • Once they have received and processed the returned item, they will inform you of your refund status via email.

Step 3:

  • You can anticipate receiving your refund within four weeks of returning the package to recteq, although it often arrives more promptly.

  • This timeframe encompasses the transit period for them to receive your return, the processing time upon receipt, and the duration for your bank to process the refund.

Recteq Grill Warranty Period:

  • 30-day return policy

Recteq Grill Contact Information:

Email Support

[email protected]

Phone Number

+1-706-922-0890

Mon-Fri: 9am - 7pm, Sat: 9am - 3pm(ET)

Contact Address

4301 Evans to Locks Road,
Evans, GA-30809,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Recteq Grill warranty hassle-free.

What is covered under the Recteq Grill Warranty?

Recteq Grill ensures that every product that it manufactures will be free from any material or workmanship defects. If any problems occur within the warranty period, the manufacturer will either repair or replace defective products.

What is NOT covered under the Recteq Grill Warranty?

The warranty excludes coverage for products damaged due to abuse, misuse, or natural disasters. Furthermore, products not used in accordance with the instructions provided in the guidebooks are also not covered by the warranty.

Products of Recteq Grill:

Our claim assistance covers all Recteq Grill products, including:

Product name
Pellet Grills
Icer Coolers
Pellets
Halogen Bulbs
Sauces

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Recteq Grill logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Recteq Grill.