3 Simple Steps for Rainbow Cleaning System Warranty Claim:

Step 1:

  • There is no need to complete a product registration for warranty claims with Rexair, as they do not have a product registration procedure in place. Instead, you can reach out to their Customer Service Department for inquiries related to warranty, product information, demonstrations, owner manuals, and more.

  • You'll receive guidance and the solutions you're looking for from them, or they may recommend visiting a nearby Authorized Rainbow Distributor who can provide you with the necessary information. Your request will not be taken into consideration if you do not fill them in.

  • If you have lived in the EU, EEA, or UK, you possess the right to access, correct, erase, and, under specific circumstances, request the transfer of your personal data.

Step 2:

  • Other than warranty claims additional options are provided. Rexair is ready to show you the product demonstration Request Demonstration. A talented representative will elucidate the rainbow's eccentric features and compare them to conventional cleaning methods. You are not required to make a purchase.

  • Whether you need service, your parts to be replaced, or liquid supplies, you must contact the Rainbow distributor from whom you bought your product. If you can't find this distributor, please utilize their online Distributor Locator tool to search for a nearby Authorized Rainbow Distributor. For all kinds of problems, contacting customer service is the right way.

Step 3:

  • To obtain a Rainbow User Manual, begin by choosing the desired model. The cost of a Rainbow unit can fluctuate based on package options, regional market factors, applicable taxes, and potential trade-in value applied to your acquisition. For more details, kindly contact your nearby Authorized Rainbow Distributor.

  • Rexair's Customer Service department is delighted to assist with any inquiries regarding the Rainbow Cleaning System, its accessories, and independent Authorized Rainbow distributors.

  • During the warranty process, Rainbow Cleaning System may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

Phone Number


Mon-Fri: 9am - 5pm (EST)

Contact Address

2600 West Big Beaver, Suite 555,
Troy, MI-48084,

Chat or Submit a Claim

If you have trouble contacting Rainbow Cleaning System, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

Useful Links:

What is covered under the Rainbow Cleaning System Warranty?

Rexair offers a written four-year warranty on the Rainbow SRX Cleaning System and its attached accessories, as well as a ten-year warranty on the vacuum cleaner motor/electronic controller, exclusively for its independent Authorized Rainbow Distributors. Crucially, an authorized warranty is entirely provided for Rainbow Products purchased from Authorized Rainbow Distributors for home use.

  • 4-year warranty on the Rainbow SRX Cleaning System

  • 10-year warranty on the vacuum cleaner motor/electronic controller

What is NOT covered under the Rainbow Cleaning System Warranty?

Rainbow products bought through unauthorized channels, such as the Internet, are not eligible for an authorized warranty. Additionally, these warranties do not extend to ordinary wear and tear resulting from product usage, such as belts, the HEPA Neutralizer, and similar components.

About Rainbow Cleaning System

Rexair LLC, headquartered in Troy, Michigan, is an American company specializing in household cleaning systems. Its primary claim to fame lies in its innovation of a home cleaning system that utilizes water as its primary filtration method. In addition to its corporate base in Troy, Rexair operates a manufacturing facility in Cadillac, Michigan. The core concept of their product revolves around using water instead of a conventional reservoir to filter out dust and dirt during the vacuuming process. This unique approach, exemplified by the Rainbow system, captures particles in the water, allowing clean "water-washed" air to flow through the air pathway and out through the exhaust. Over the years, from 1936 to the present, Rexair has introduced numerous models, some of which have different variations and attachments.

Products of Rainbow Cleaning System

Upholstery Tool Dusting Brush Floor and Wall Brush Crevice Tool Pet Grooming Tool Wet pickup/Extractor Head Attachment Caddy Aerofresh Bag Inflator Tool 8-Foot Hose Stainless Steel Wands

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Rainbow Cleaning System logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Rainbow Cleaning System.