To claim warranty using the claim form for any of your Anker products, you can initiate the warranty claim directly using the self-service option without needing to register.
Make sure to provide your name, email address, order ID, and a detailed address (including city, state, zip code, country, and phone number). Additionally, you will have a dedicated section to explain your issue and upload the necessary proof of purchase.
The reason for returning products is not as important as the items to be returned within thirty days from the purchase date and in non-damaged condition. Unfortunately, it is not possible to return the corporate purchases/bulk orders.
Following the proper notification of the customer service team about starting a return, you will be able to receive the return address within 24 working hours where the products have to be returned.
The refund will be issued using the same payment method used for your initial order. Processing usually requires 3-5 working days.
Anker maintains awesome customer service which is dedicated to resolving your issues. You can always email, chat, or jump into a call with them for all of your concerns and questions.
They also have a separate page to just enter your query or product to get the necessary details. The manufacturer's limited warranty does not impact any potential statutory warranty provided by law.
24-month standard warranty on Hubs and Adapters, Chargers, Power Banks, Cables, AC Power
Mon - Fri: 6.00 am - 5.00 pm (PT)
Other Countries
Mon - Fri: 9.00 am - 5.00 pm (GMT)
Germany:Mon - Fri: 9.00 am - 5.00 pm
UAE:Sun - Thurs: 9.00 am - 9.00 pm
Saudi Arabia:Sun - Thurs: 8.00 am - 8.00 pm
10900 NE 8th St STE 501,
Bellevue, WA-98004,
USA.
Let Warranty Valet assist you in claiming Anker warranty hassle-free.
Anker warranty policy applies to:
Anker warranty does not apply to:
Our claim assistance covers all Anker products, including:
Product name |
---|
Power Stations |
Cables |
Power Banks |
Wireless Chargers |
Hubs |
Docks |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Anker logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Anker.