3 Simple Steps for Proctor Silex Warranty Claim:

Step 1:

  • Please provide your name, email, type of product, model number, and birth date to register your product for the warranty. The birth date information is necessary to determine your eligibility to win the monthly chance of 100 dollars on the official website.

  • Furthermore, you'll be kept updated with details about products, special offers, recipes, giveaways, and much more. Instructions to unsubscribe have been provided in the privacy policy.

Step 2:

  • Return policy fluctuates according to the customers' mindset but the maximum number of days allowed to return is sixty days. Calling them over the phone is the correct option to clear the doubts regarding the return policy. You are eligible to return the product though you crossed the sixty days subject to some rules.

  • You are not allowed to return the product if you bought it from other retailers or resellers, but guidance will be provided to facilitate a smoother process.

Step 3:

  • You can reach out to the customer service department during weekdays. Please refrain from calling them on U.S. holidays and weekends.

  • Whether you require the replacement of your parts or have any inquiries, the customer support service serves as the ultimate and comprehensive solution to cater to your needs.

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    Warranty Now

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Phone Number


Mon-Fri: 9am - 4:30pm (ET)

Contact Address

4421 Waterfront Drive,
Glen Allen, VA-23060,

What is covered under the Proctor Silex Warranty?

The warranty applies to products bought and utilized within the United States and Canada. This represents the sole explicit warranty for this product and supersedes any other warranties or conditions. The product is guaranteed to be free from material and workmanship defects for a duration of three years from the original purchase date. Within this period, the exclusive remedy is the replacement of the product or any defective component, at their discretion. However, all expenses associated with returning a product or component under this warranty are the responsibility of the customer. If the product or a component is unavailable, it will be substituted with a comparable one of equal or superior value. The warranty is only extended to the initial consumer purchaser or gift recipient, and it's crucial to retain the original sales receipt, as it serves as proof of purchase, a prerequisite for initiating a warranty claim.

  • 3-year limited warranty on most of the products

What is NOT covered under the Proctor Silex Warranty?

The warranty scheme excludes coverage for damages to glass, and filters, normal wear and tear, usage that does not comply with the printed instructions, or any harm to the product resulting from accidents, alterations, abuse, or misuse. The warranty becomes invalid if the product is employed for purposes other than single-family household use or exposed to voltage and waveform deviations, not in line with the specifications on the rating label. Claims for special, incidental, and consequential damages are not included. Every implied warranty, including statutory warranties and conditions of merchantability or fitness for a specific purpose, is disclaimed except where prohibited by law, in which case such warranties or conditions are confined to the duration of this written warranty. This warranty provides you with particular legal entitlements, and additional legal rights may be applicable depending on your place of residence. Some states or provinces do not permit constraints on implied warranties or on claims for special, incidental, or consequential damages, so the aforementioned limitations may not be applicable to you.

About Proctor Silex

Proctor Silex Co. came into existence in 1960 through the amalgamation of Proctor Electric and the Silex Company. In 1966, SCM Corporation acquired Proctor-Silex. Later, in 1988, Proctor Silex became a part of NACCO Industries, Inc. Following this, in 1990, NACCO expanded its portfolio by acquiring Hamilton Beach Brands as a subsidiary and ultimately merging the two companies. Notably, Proctor Silex specializes in the production of electrical household appliances, including vacuum coffee makers.

Products of Proctor Silex

Citrus Juicers Coffee Grinders Coffee Makers Cookers Crepe Makers Electric Burners Electric Can Openers Electric Kettles Electric Knives Food Processors and Choppers Garment Steamers Hand Blenders Hand Mixers Indoor Grills Irons

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

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Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Proctor Silex logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Proctor Silex.