Step 1:

  • Return policy fluctuates according to the customers' mindset but the maximum number of days allowed to return is sixty days. Calling them over the phone is the correct option to clear the doubts regarding the return policy. You are eligible to return the product though you crossed the sixty days subject to some rules.

  • You are not allowed to return the product if you bought it from other retailers or resellers, but guidance will be provided to facilitate a smoother process.

  • You can reach out to the customer service department during weekdays. Please refrain from calling them on U.S. holidays and weekends.

Step 2:

  • Whether you require the replacement of your parts or have any inquiries, the customer support service serves as the ultimate and comprehensive solution to cater to your needs.

  • Please provide your name, email, type of product, model number, and birth date to register your product for the warranty. The birth date information is necessary to determine your eligibility to win the monthly chance of 100 dollars on the official website.

Step 3:

  • Furthermore, you'll be kept updated with details about products, special offers, recipes, giveaways, and much more. Instructions to unsubscribe have been provided in the privacy policy.

  • During the warranty process, Proctor Silex may provide you with one of the following solutions: either a warranty replacement or warranty service during the 3-year warranty period.

Proctor Silex Warranty Period:

  • 3-year limited warranty on most of the products

Proctor Silex Contact Information:

Phone Number

+1-800-488-5080

Mon-Fri: 9am - 4:30pm (ET)

Contact Address

4421 Waterfront Drive,
Glen Allen, VA-23060,
USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Proctor Silex warranty hassle-free.

What is covered under the Proctor Silex Warranty?

Proctor Silex warranty policy applies to:

  • The warranty is valid for products purchased and used in the United States and Canada, serving as the sole explicit warranty and superseding all others.
  • The product is covered for defects in materials and workmanship for three years from the original purchase date.
  • The warranty provides for the replacement of the product or defective components, at the company's discretion, within the warranty period.
  • Customers are responsible for all costs related to returning the product or components under warranty; unavailable items will be replaced with an equivalent or superior alternative.
  • The warranty applies only to the original purchaser or gift recipient, and the original sales receipt is required to initiate a warranty claim.

What is NOT covered under the Proctor Silex Warranty?

Proctor Silex warranty policy not applies to:

  • The warranty excludes coverage for damage to glass and filters, normal wear and tear, non-compliance with printed instructions, or harm caused by accidents, alterations, abuse, or misuse.
  • It is invalid if the product is used for purposes other than single-family household use or exposed to voltage or waveform deviations outside the specifications on the rating label.
  • Claims for special, incidental, or consequential damages are not covered under this warranty.
  • Implied warranties, including merchantability or fitness for a specific purpose, are disclaimed unless prohibited by law, in which case they are limited to the duration of this written warranty.
  • The warranty provides specific legal rights, and additional rights may vary based on local laws, as some regions do not allow restrictions on implied warranties or damages.

Products of Proctor Silex:

Our claim assistance covers all Proctor Silex products, including:

Product name
Citrus Juicers
Coffee Grinders
Coffee Makers
Cookers
Crepe Makers
Electric Burners
Electric Can Openers
Electric Kettles
Electric Knives
Food Processors and Choppers
Garment Steamers
Hand Blenders
Hand Mixers
Indoor Grills
Irons

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Proctor Silex logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Proctor Silex.