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During the warranty process, Proctor Silex may provide you with one of the following solutions: either a warranty replacement or warranty service during the 3-year warranty period.
Return policy fluctuates according to the customers' mindset but the maximum number of days allowed to return is sixty days. Calling them over the phone is the correct option to clear the doubts regarding the return policy. You are eligible to return the product though you crossed the sixty days subject to some rules.
You are not allowed to return the product if you bought it from other retailers or resellers, but guidance will be provided to facilitate a smoother process.
You can reach out to the customer service department during weekdays. Please refrain from calling them on U.S. holidays and weekends.
Whether you require the replacement of your parts or have any inquiries, the customer support service serves as the ultimate and comprehensive solution to cater to your needs.
3-year limited warranty on most of the products
4421 Waterfront Drive,
Glen Allen, VA-23060,
USA.
The warranty applies to products bought and utilized within the United States and Canada. This represents the sole explicit warranty for this product and supersedes any other warranties or conditions. The product is guaranteed to be free from material and workmanship defects for a duration of three years from the original purchase date. Within this period, the exclusive remedy is the replacement of the product or any defective component, at their discretion. However, all expenses associated with returning a product or component under this warranty are the responsibility of the customer. If the product or a component is unavailable, it will be substituted with a comparable one of equal or superior value. The warranty is only extended to the initial consumer purchaser or gift recipient, and it's crucial to retain the original sales receipt, as it serves as proof of purchase, a prerequisite for initiating a warranty claim.
The warranty scheme excludes coverage for damages to glass, and filters, normal wear and tear, usage that does not comply with the printed instructions, or any harm to the product resulting from accidents, alterations, abuse, or misuse. The warranty becomes invalid if the product is employed for purposes other than single-family household use or exposed to voltage and waveform deviations, not in line with the specifications on the rating label. Claims for special, incidental, and consequential damages are not included. Every implied warranty, including statutory warranties and conditions of merchantability or fitness for a specific purpose, is disclaimed except where prohibited by law, in which case such warranties or conditions are confined to the duration of this written warranty. This warranty provides you with particular legal entitlements, and additional legal rights may be applicable depending on your place of residence. Some states or provinces do not permit constraints on implied warranties or on claims for special, incidental, or consequential damages, so the aforementioned limitations may not be applicable to you.
Our claim assistance covers all Proctor Silex products, including:
| Product name |
|---|
| Citrus Juicers |
| Coffee Grinders |
| Coffee Makers |
| Cookers |
| Crepe Makers |
| Electric Burners |
| Electric Can Openers |
| Electric Kettles |
| Electric Knives |
| Food Processors and Choppers |
| Garment Steamers |
| Hand Blenders |
| Hand Mixers |
| Indoor Grills |
| Irons |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Proctor Silex logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Proctor Silex.