3 Simple Steps for OMEGA Watch Warranty Claim:

Step 1:

  • In the event that you are looking to register your OMEGA watches, please visit the contact page where you will have to create an account. Your email address, password, name, date of birth, and physical address have to be submitted.

  • A separate section named 'Your Question' is provided, where you can ask questions by providing the reference and serial number of the product along with the attached files.

Step 2:

  • The account is established for the purpose of accessing their exclusive services and staying informed about their latest releases, in addition to facilitating warranty claims.

  • Kindly be aware that you have the option to request the catalog in various languages. Nevertheless, since catalog requests are managed by their local representatives, they are unable to assure the availability of every language with each representative.

Step 3:

  • Those who already have had an account will be able to directly call customer support. Visit their service centers all over the USA by entering your location name.

  • Plenty of answers have been provided to the FAQs to address your confusion about the watches made by OMEGA.

  • During the warranty process, OMEGA Watch may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

Contact Address

703 NW 62nd Ave, Ste 920,
Miami, Florida-33126,
USA.

Chat or Submit a Claim

If you have trouble contacting OMEGA Watch, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

Useful Links:

What is covered under the OMEGA Watch Warranty?

The warranty policy encompasses the repair of material or manufacturing defects within the specified warranty duration. To activate the warranty, the warranty certificate must be properly dated, fully completed, and endorsed by an authorized OMEGA dealer. Throughout the warranty period, by furnishing the valid warranty certificate, you are entitled to free repair for any defects. In cases where repairs cannot fully reinstate the standard functioning of your OMEGA watch, OMEGA SA guarantees its replacement with an OMEGA watch possessing identical or comparable features.

  • 5-year warranty on all OMEGA watches

What is NOT covered under the OMEGA Watch Warranty?

The warranty does not extend to cover the battery's lifespan. It also excludes responsibility for issues arising from typical wear and tear, aging, any damage resulting from abnormal or abusive use, neglect, accidents, incorrect watch usage, or the failure to adhere to OMEGA SA's provided operating instructions. Additionally, the warranty does not apply if the OMEGA watch has been handled by unauthorized individuals or has been altered beyond OMEGA SA's control, deviating from its original condition.

About OMEGA Watch

OMEGA Watches is a Swiss luxury watch manufacturer situated in Biel/Bienne, Switzerland. Established by Louis Brandt in La Chaux-de-Fonds in 1903, the company initially operated under the name La Generale Watch Co. In 1903, it adopted the name OMEGA, officially becoming Louis Brandt et Frère-Omega Watch & Co. Notably, the OMEGA Speedmaster Professional Chronograph achieved the distinction of being the first watch to grace the lunar surface, worn by Buzz Aldrin, although it was Neil Armstrong, the commander of Apollo 11, who took the initial lunar step. In 2019, OMEGA entered into a licensing agreement with Marcolin to produce a collection of men's and women's optical frames and sunglasses under its brand name and branding.

Products of OMEGA Watch

Globemaster Constellation Diver 300M Aqua terra 150M Seamaster 300 Planet Ocean 600M Moonwatch

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of OMEGA Watch logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of OMEGA Watch.