Step 1:

  • Those who already have an account will be able to directly call customer support for an Omega warranty claim. Visit their service centers all over the USA by entering your location name.

  • Plenty of answers have been provided to the FAQs to address your confusion about the watches made by Omega.

  • During the warranty process, Omega Watch may provide you with one of the following solutions: either a warranty replacement or warranty service during the 5-year warranty period.

Step 2:

  • In the event that you are looking to register your Omega watches, please visit the contact page where you will have to create an account. Your email address, password, name, date of birth, and physical address have to be submitted.

  • A separate section named 'Your Question' is provided, where you can ask questions by providing the reference and serial number of the product along with the attached files.

Step 3:

  • The account is established for the purpose of accessing their exclusive services and staying informed about their latest releases, in addition to facilitating warranty claims.

  • Kindly be aware that you have the option to request the catalog in various languages. Nevertheless, since catalog requests are managed by their local representatives, they are unable to assure the availability of every language with each representative.

OMEGA Watch Warranty Period:

  • 5-year warranty on all OMEGA watches

OMEGA Watch Contact Information:

Contact Address

703 NW 62nd Ave, Ste 920,
Miami, Florida-33126,
USA.

Chat or Submit a Claim

If you are having trouble contacting OMEGA Watch, submit a claim here.

What is covered under the OMEGA Watch Warranty?

OMEGA warranty policy encompasses the repair of material or manufacturing defects within the specified warranty duration. To activate the warranty, the warranty certificate must be properly dated, fully completed, and endorsed by an authorized OMEGA dealer.

What is NOT covered under the OMEGA Watch Warranty?

OMEGA warranty does not cover:

  • Battery lifespan
  • Wear and tear
  • Incorrect usage
  • Handled by unauthorized individuals
  • Unauthorized alterations

Products of OMEGA Watch:

Our claim assistance covers all OMEGA Watch products, including:

Product name
Globemaster
Constellation
Diver 300M
Aqua terra 150M
Seamaster 300
Planet Ocean 600M
Moonwatch

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of OMEGA Watch logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of OMEGA Watch.