As there are no product registration details, kindly enter your personal and residential data in the contact form, which includes a message box for customers who wish to share their thoughts.
Make sure that you are above 16 years of age because your information will be processed and stored by Patek Philippe.
During the warranty process, Patek Philippe may provide you with one of the following solutions: either a warranty replacement or warranty service during the 2-year warranty period.
Patek Philippe service centers undergo a meticulous selection process and are certified to ensure their adherence to the highest quality standards.
You are advised to entrust an authorized Patek Philippe Service Center or Retailer to safeguard the value of your Patek Philippe timepiece for future generations.
For your convenience, on their home page, there is a list of authorized retailers. This will help you avoid giving your watches for service or repair to unauthorized retailers.
The website provides an insight into the latest contemporary collections offered by the company, allowing you to explore the paths the company has traversed to achieve its current standing.
2-year warranty from the date of purchase
The Henri Stern Watch Agency, Inc.,
45 Rockefeller Plaza, Suite 401, NY-10111,
USA.
The warranty program encompasses Patek Philippe's maintenance services, offering a comprehensive two-year warranty that extends to the entire network of authorized Service Centers.
The warranty will not be applicable in cases where unauthorized third parties have conducted interventions. The maintenance and repair processes adhere to the same stringent quality control standards as those employed in the watch manufacturing process.
Our claim assistance covers all Patek Philippe products, including:
| Product name |
|---|
| Calatrava |
| Gondolo |
| Golden |
| Ellipse |
| Nautilus |
| Aquanaut |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Patek Philippe logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Patek Philippe.