Poliform Furniture has assembled a talented and experienced customer service team that has successfully resolved various issues faced by consumers, and they are ready to tackle new challenges with a fresh perspective.
You need to fill out the form, providing your personal details such as name, email, phone number, state, and inquiry. Also, indicate your preferred method of contact for them to reach you.
Kindly make your selection thoughtfully, as refunds are typically not issued in cases where you've changed your mind, made an incorrect choice, or discovered the goods at a lower price elsewhere.
You can return the products purchased from the official website by following the mentioned steps by Poliform. Inform Poliform about your return by reaching out to their team in writing. Await their response, and shortly, they will provide you with instructions.
Pack the items to be returned with utmost care, ensuring the original packaging is retained for optimal protection against damages during transit.
The original payment method used for the online purchase is employed to credit the refund. Your refund is processed once the product reaches their warehouse, which undergoes a thorough inspection process.
Feel free to get in touch with or visit the Poliform Store from which you collected your goods or where your items were dispatched. A Poliform staff member will be available to assist you with any return or repair inquiries.
During the warranty process, Poliform Furniture may provide you with one of the following solutions: either a warranty replacement or warranty service during the 2-year warranty period.
For further info, Kindly Get in touch with them via this email.
If you have trouble contacting Poliform Furniture, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
The warranty is exclusive to the original purchaser and cannot be transferred. It includes the cost-free repair or replacement of inoperable or faulty parts, subject to inspection and approval by Poliform or its authorized agent, within the warranty period. The effective warranty period commences from the date indicated on your receipt or sales slip. Proof of purchase may be required when seeking service.
2-year warranty
The warranty does not cover damages arising from negligent or incorrect furniture installation, potential accidents such as those resulting from falls, impacts, natural disasters, fires, and, in any case, any defects not attributable to manufacturing issues. Additionally, the warranty is rendered invalid if our products are disassembled, modified, or repaired by anyone other than authorized Poliform personnel. Damages due to inadequate maintenance or improper use of the product are not considered manufacturing defects. The instruction booklet contains valuable recommendations for the proper use and care of your product. Natural variations in wood color, changes under ambient or artificial light, slight variations in dimensions due to high humidity or dry conditions, and the inherent characteristics of wood such as grain, knots, or other natural features are not covered by the warranty.
Poliform Furniture stands as one of Italy's esteemed furniture brands. The inception of Poliform Australia took place in Sydney in 1996, and its presence has grown, extending to Melbourne and operating from Space Furniture showrooms in Singapore and Kuala Lumpur. Collaborating with the team in Italy, their showrooms are meticulously designed to immerse visitors in the world of Poliform. Crafted as a comprehensive home solution, the collection mirrors a lifestyle of refined elegance and relaxed sophistication. The skilled team of designers is ready to assist clients in bringing their dream home to life, whether it involves selecting a singular special piece or curating a complete interior solution.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Poliform Furniture logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Poliform Furniture.