Step 1:

  • Within 14 days of delivery, you can return your product for a complete refund if, for any reason, you're not happy with it. The item must be in its original, unused condition and in the original packing in order to be eligible for a return.

  • After receiving the item, please return it to them at your own expense within 14 days. They will fully refund your original payment method as soon as they get the item and verify that it satisfies the return requirements mentioned.

Step 2:

  • Return shipping charges are not refundable, and any returns that are lost or damaged in transit are not covered by the company. The warranty is only valid in the United States and Canada.

  • Within the warranty period and, at the latest, 30 days following the failure to perform, the Company must receive any claims under the warranty.

Step 3:

  • Please fill out the form with your name, email address, phone number, and a detailed description of your problem before contacting the customer service team.

  • The manufacturer disclaims all liability for any indirect, incidental, consequential, or special damages resulting from or related to the use of this product.

Nostalgia Electrics Warranty Period:

  • 1-year warranty

Nostalgia Electrics Contact Information:

Phone Number

+1-920-347-9122

Mon-Fri: 9am - 4pm(CST)

Contact Address

1471 Partnership Drive,
Green Bay, WI-54304,
USA.

Chat or Submit a Claim

If you are having trouble contacting Nostalgia Electrics, submit a claim here.

What is covered under the Nostalgia Electrics Warranty?

Nostalgia Products LLC ensures that the product will be devoid of defects in material and workmanship during regular home use, contingent upon proper operation and maintenance in accordance with the provided instructions. This warranty is applicable solely to the original retail buyer of the product, starting from the initial date of retail purchase. Validity requires the presentation of the original sales receipt, as proof of purchase date is essential to avail of warranty benefits.

What is NOT covered under the Nostalgia Electrics Warranty?

The warranty excludes regular wear and tear or damage resulting from shipping, mishandling, misuse, accidents, alterations, improper replacement parts, or usage other than ordinary household use. Remanufactured goods are not covered under the warranty. The warranty will be nullified if the operating instructions are not followed.

Products of Nostalgia Electrics:

Our claim assistance covers all Nostalgia Electrics products, including:

Product name
Retro Snow Cone Maker
Coffee Makers
Milkshake Makers
Hot Dog Toasters
Electric Giant Gummy Candy Makers
Taco Tuesday
Thermostar
Game Day

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Nostalgia Electrics logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Nostalgia Electrics.