Should you find any reason for dissatisfaction with your order, you have the option to return it within 14 days of receiving it, and a full refund will be issued. For a return to be considered, the item must maintain its original, unused state and remain in its initial packaging.
You are recommended to return the item to them within 14 days of receiving it, at your expense. Upon receiving the item and verifying that it adheres to the specified return criteria, they will proceed to issue a complete refund to your original payment method.
Shipping costs for returns are non-refundable, and the company does not assume responsibility for returns that are damaged or lost during transit. The warranty is applicable only within the USA and Canada.
Any claims under the warranty must be communicated to the Company within the warranty period and, at the latest, within 30 days from the occurrence of the failure to perform.
Before reaching out to the customer support team, it is essential to provide your name, email, phone number, and a clear explanation of your request in the form.
Under no circumstances shall the manufacturer be held liable for any indirect, incidental, consequential, or special damages arising from or in connection with this product or its utilization.
1-year warranty for most of the products
1471 Partnership Drive,
Green Bay, WI-54304,
USA.
If you are having trouble contacting HomeCraft By Nostalgia, submit a claim here.
Nostalgia assures that all its products will be devoid of defects in material and workmanship when used in a typical household setting. The company, at its discretion, will either repair or replace any product identified as defective or provide a refund within the specified warranty period. The warranty is exclusive to the initial retail buyer of the product, commencing from the original retail purchase date. To avail of warranty benefits, the original sales receipt is mandatory, serving as proof of the purchase date.
The warranty excludes coverage for regular wear and tear, as well as damage resulting from shipping, mishandling, misuse, accidents, alterations, use of improper replacement parts, or any application other than ordinary household use. The warranty is not applicable to re-manufactured goods.
Our claim assistance covers all HomeCraft By Nostalgia products, including:
| Product name |
|---|
| Air Purifier Filters |
| Stainless Steel Cooker Buffets |
| Electric Water Kettles |
| Stainless Steel Coffee Grinder |
| Belgian Waffle Makers |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of HomeCraft By Nostalgia logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of HomeCraft By Nostalgia.