• Claim Your Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free Polar Bear Coolers warranty claim assistance in one click!

3 Simple Steps for Polar Bear Coolers Warranty Claim:

Step 1:

  • Your name, phone number, email, size, type, and color of the cooler, original date and location of the purchase, and other required details have to be submitted for the warranty claim procedure.

  • Polar Bear Coolers will strive to expedite the processing of your order, ensuring your drinks are on ice and your game is ready to go as soon as possible.

Step 2:

  • The products purchased from the official website that fail to meet your expectations can be returned within thirty days from the purchase date in unused condition to receive a full refund. Customized products with text or logos are not permitted to be returned.

  • You have to approach the third party or dealer in the event you bought the products from them to initiate the return following their return policy. With the exception of a defective cooler, even though you purchased from a third party, you have to contact the customer support team.

Step 3:

  • No refunds will be provided for returned merchandise if the return is initiated after a period of 30 days from the original purchase date.

  • You may have doubts related to various topics such as products, online orders, store experiences, and more; however, reaching out to the customer support team is the right solution.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Mon-Fri: 9am - 5pm(EST)

Contact Address

2695 Pine Grove Road, Suite #302,
Cumming, GA-30041,

Useful Links:

What is covered under the Polar Bear Coolers Warranty?

The warranty provider assures that all products will be free from defects in materials or workmanship. In the event of any such defects within the warranty period, the manufacturer will undertake the repair or replacement of the products.

  • Limited lifetime warranty

What is NOT covered under the Polar Bear Coolers Warranty?

The limited lifetime warranty excludes coverage for products damaged as a result of abuse, misuse, or acts of God. It does not apply to products not used in accordance with the instructions provided in the manuals.

About Polar Bear Coolers

For more than a decade, Polar Bear Coolers have been the preferred choice at race tracks nationwide. Featuring an FDA-approved TPU Double-Coated Interior Liner, these coolers boast the strongest liner ever integrated into a soft cooler. This ensures that you won't find yourself contending with a pool of cold water under your seat halfway through the race. The Polar Bear Backpack Coolers offer added convenience, freeing up your hands as you navigate the venue and make your way to your seat.

Products of Polar Bear Coolers

Hard Coolers Soft Coolers Enduro Coolers Ice Packs Toppers

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Polar Bear Coolers logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Polar Bear Coolers.