Your name, email, current address, place of purchase, type, color, and issue of the product must be provided for warranty evaluation. Additionally, include the duration of owning the product, and frequency of usage, and attach photos of both the issue and the entire product.
One claim is allowed per form. Only customers who live in the USA can make use of this form. CamelBak is answerable for products bought from authorized dealers. A replacement option for your product is also provided.
CamelBak allows you to return the product without paying a single penny from your pocket or purse. The processing time for the refund will not exceed thirty days of purchase in the form and the amount used for the initial transaction.
When you return the product, ensure that it has not been used and is in its original condition with the receipt and tags. For a smooth return, use the pre-paid return labels provided by the company.
The return policy is applicable to products received from the official website. If you bought your equipment from a physical store or a different online platform, kindly reach out to the original retail store to inquire about their individual return policy.
Products that have been used are not eligible for return or exchange. Return your item, and upon receipt, you will be refunded.
The customer support team is prepared to address any issues you may have encountered recently. They provide two contact numbers for the convenience of customers.
During the warranty process, CamelBak Bottles may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
If you have trouble contacting CamelBak Bottles, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
The Got Your Bak Lifetime Guarantee extends to all reservoirs, backpacks, bottles, and accessories, safeguarding against manufacturing defects in materials and workmanship for the entire lifespan of the product. CamelBak is committed to addressing such defects by providing complimentary repair or replacement at its discretion.
Lifetime Guarantee
The Got Your Bak Lifetime Guarantee excludes coverage for damage resulting from normal wear and tear, accidents (such as loss or theft), combat damage, improper care or cleaning, non-standard usage, or negligence.
CamelBak Products, LLC, situated in Petaluma, California, is a prominent American outdoor equipment company renowned for its hydration-focused items, including hydration packs and water bottles. Additionally, CamelBak serves as a supplier of protective gear and various products to the U.S. military. The company extends its product range to include bottles, versatile backpacks, and specialized military and law enforcement gear. These offerings range from compact back-worn water reservoirs with minimal cargo space to expansive rucksacks equipped with various accessories, including PALS webbing to accommodate MOLLE gear.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of CamelBak Bottles logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of CamelBak Bottles.