• 13 Jul, 2023

Look at this article to claim your warranty for Plantronics in just three steps!

3 Simple Steps for Plantronics Warranty Claim:

Step 1:

  • Plantronics warranty claiming process is designed to be simple and effortless, aiming to elevate the overall customer experience.

  • It is a three-step process. First, you need to create an account, followed by registering your product by entering all the relevant details. Then, request registration to claim the warranty.

  • A dedicated expert from their end will reach out to you and provide all the necessary details for the process within 24 hours.

Step 2:

  • Plantronics has provided a convenient option to keep track of your warranty status, accessible through your account page.

  • Note that, Plantronics’ warranty policy is county or region-specific and sometimes it is limited to certain products also.

  • With this in mind, the company strongly recommends you to go through their warranty policy thoroughly before you begin.

Step 3:

  • Also, the company has an excellent technical support team and encourages you to utilize their support before you make claims.

  • Keep in mind that the service availability may vary across different countries or regions due to local conditions, availability of materials or parts, and authorized service providers. To address this, you can get in touch with their support team for further guidance.

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number

+ 1-800-725-598

Place a call to get more support for warranty claim

Contact Address

345 Encinal St.,
Santa Cruz,
CA 95060, USA

What is covered under the Plantronics Warranty?

Plantronics understands the cruciality of high-performing products for your business. Hence they offer a Limited Warranty that comes with a one-, two-, and three-year warranty period, depending on the products. This limited warranty policy covers the defects in workmanship and materials used in Poly products. The limited warranty term begins from the date of purchase. You must return or get repaired within this time frame. If not, the products will become out-of-warranty and the warranty will become void. To claim the warranty, the products must be purchased from Poly, and a Poly-affiliated company or an authorized reseller (which have been listed on their website).

  • 1-Year Warranty - Poly Room Kits, Poly STudio E Camera, Poly STudio R Series

  • 2-Year Warranty - Black Wire Series, M Family, Explorer

  • 3-Year Warranty

What is NOT covered under the Plantronics Warranty?

The products that are not manufactured by or purchased from Poly or their authorized retailers are not eligible. If the products exhibit any sign of its usage in combination with peripheral, software, or ancillary equipment, excluding the batteries, chargers, adapters, connector cables, headsets, and power supplies, they are not eligible for the claim. Similarly, any unauthorized modifications and improper installation don’t qualify for the claims. Also the damages due to the owner's negligence, and physical or electrical stress also go void of this warrant.

About Plantronics

Plantronics, Inc., now known as Poly is an American electronics corporation that has been around since 1961. They have a wide range of products to choose from, which are of utmost importance, as they have been proven to be the best communication devices. They help customers to improve communication in the business, and beef up the user experience in mobile applications and the gaming industry. The company continues to improve its products with cutting-edge technology and innovative ideas to maximize the user experience.

Products of Plantronics

Plantronics Voyager Legend Bluetooth Headset Plantronics BackBeat FIT Wireless Sport Earbuds Plantronics RIG 800LX Wireless Gaming Headset

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

  • One-Click
    Claim Process

    Sign-Up today to get hassle-free claim assistance with our Home Plan, with support for up to 20 products.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Plantronics logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Plantronics.