Plantronics warranty claiming process is designed to be simple and effortless, aiming to elevate the overall customer experience.
It is a three-step process. First, you need to create an account, followed by registering your product by entering all the relevant details. Then, request registration to claim the warranty.
A dedicated expert from their end will reach out to you and provide all the necessary details for the process within 24 hours.
Plantronics has provided a convenient option to keep track of your warranty status, accessible through your account page.
Note that, Plantronics’ warranty policy is county or region-specific and sometimes it is limited to certain products also.
With this in mind, the company strongly recommends you go through their warranty policy thoroughly before you begin.
Also, the company has an excellent technical support team and encourages you to utilize their support before you make claims.
Keep in mind that the service availability may vary across different countries or regions due to local conditions, availability of materials or parts, and authorized service providers. To address this, you can get in touch with their support team for further guidance.
1-Year Warranty - Poly Room Kits, Poly STudio E Camera, Poly STudio R Series
2-Year Warranty - Black Wire Series, M Family, Explorer
3-Year Warranty
345 Encinal St.,
Santa Cruz, CA-95060,
USA.
Plantronics understands the cruciality of high-performing products for your business. Hence they offer a Limited Warranty that comes with a one-, two-, and three-year warranty period, depending on the products. This limited warranty policy covers the defects in workmanship and materials used in Poly products. The limited warranty term begins from the date of purchase. You must return or get repaired within this time frame.
The products that are not manufactured by or purchased from Poly or their authorized retailers are not eligible. If the products exhibit any sign of its usage in combination with peripheral, software, or ancillary equipment, excluding the batteries, chargers, adapters, connector cables, headsets, and power supplies, they are not eligible for the claim. Similarly, any unauthorized modifications and improper installation don’t qualify for the claims. Also the damages due to the owner's negligence, and physical or electrical stress also go void of this warrant.
Our claim assistance covers all Plantronics products, including:
| Product name |
|---|
| USB Headsets |
| ContactCenter Headsets |
| IP Desk Phones |
| DECT Wireless Headsets |
| IP Conference Phones |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Plantronics logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Plantronics.