3 Simple Steps for Philips Warranty Claim

Step 1:

• To begin with the Philips warranty claim, first login into your Philips account, where you will find “View Active Order History.”

• Select the product you want to return, then choose the reason for the return from the drop-down list, and submit.

• If you don’t have an account, you can request a return here by entering your order number and email address.

• As the next step, you have to select whether you want an exchange or a refund. If the product is out of stock and cannot process replacement at that time.
  

Step 2:

• Now you will get the packaging instructions followed by a link to download the FedEx return label, which you have to attach to the parcel. The label will also be emailed to you.

• Next, the company will show you the nearby FedEx drop-off location. If the location is not convenient for you, they have an option for you to choose the location.

• Philips will process the refund or replacement. In the case of a refund, the original amount will be refunded to the card you used for the original purchase.

• Once the registration is done after the account is created, benefits such as extended warranties, shopping history, support, and accessories will be provided.

Step 3:

• Philip advises you to pack all the items into one box if you want to return multiple products.

• Also, make sure that you have included all the products, as the company’s refund policy will reimburse your purchase amount for missing parts.

• In the event of issues in Philips’ “DIY Return Portal," don't hesitate to get in touch with customer support for assistance and prompt response. 

• For assistance with your Philips warranty claim, please contact the consumer support center using one of the methods listed on the website.
  

Philips Warranty Period:

• Philips provides a 12-month warranty on Sound and Vision products, Water Care, Smart Security, and Automotive devices, while Sonicare toothbrushes, AirFloss, and Light Therapy/Wake-up lights come with a 24-month warranty