PlayStore & App Store
In order to begin your Honeywell warranty claim, you must register your product by providing the product name or model number, place, and date of purchase, and date code, along with your personal details.
Any customer can easily create a user account on their website by providing their name, company email address, job title, company name, business address, city, country, state, and zip code.
Follow the Return Material Authorization (RMA) process to ensure your warranty claim is processed efficiently.
You must get an RMA number by contacting their support, which will be the reference number in the whole process.
Shipping the products with an RMA number may slow down the process and does not ensure the warranty claim either.
You will have to provide a customer ID, serial number, date code, dated proof of purchase, and product type, along with a brief description of the problem, to obtain an RMA number.
Honeywell provides dedicated Honeywell customer service for warranty claims and product inquiries. You can contact them by email or phone for guidance.
They maintain a separate support team for each of your interests, like sales contact forms, technical support, training, patents, RMAs, warranties, and much more.
Honeywell will repair or replace units under warranty for issues like power failures, errors, improper cooling, non-functioning fans, or malfunctioning air cleaners, humidifiers, and dehumidifiers.
Honeywell offers a 1–2 year warranty for retail products and a 3–5 year warranty for professionally installed products
Typical Processing Time: If you submit a complete warranty claim with all the required documents, Honeywell typically processes it within 30 days or less.
Reason for Common Delays: Common delays in Honeywell warranty claims usually happen because of missing or incomplete documents, miscommunication, or repairs done by unauthorized service providers.
Helpful Tip to make the claim easier: You should gather all necessary information and documentation in advance, submit the claim through the correct channel for your product, and be prepared to ship the item properly.
Product serial number or date code
Proof of purchase (invoice or receipt)
Detailed description of the issue
Photos of any damage (if applicable)
855 S Mint St, Charlotte, NC 28202
Other Countries
Bracknell, BERKS RG12 1EB
Canada:3333 Unity Drive, Mississauga, ON L5L 3S6
Australia:Level 3, 2 Richardson Place, North Ryde, NSW 2113
India:1120-21, 11th Floor, Tower A, DLF Tower, Jasola, Jasola District Centre, New Delhi 110025
Germany:Strahlenbergerstrasse 110-112, D 63067 Offenbach
UAE:Emaar Business Park, Building 2, Level 2, Sheikh Zayed Road, P.O. Box 232362, Dubai
Malaysia:Suite 25-1, Level 25, The Vertical Avenue 10, Bangsar South City, UOA Corporate Tower, Lobby B, No 8, Jalan Kerinchi, 59200 Kuala Lumpur
Let Warranty Valet assist you in claiming Honeywell warranty hassle-free.
Honeywell limited warranty covers:
Honeywell limited warranty will not cover:
In most cases, Honeywell can verify warranty coverage using the device's serial number. However, if the system cannot confirm the purchase date, you may be asked to provide a receipt. It's advisable to keep a digital copy of your invoice to facilitate the process.
Typically, a complete claim is processed within 30 days. If all required documentation is not received, the claim will not be started until all documentation is provided. Unique circumstances may take longer than the average turnaround time.
The serial number is usually located on the back or bottom of the product, or on the original packaging.
Our complete claim assistance covers all Honeywell products, including:
Product name |
---|
Thermostats & Controls |
Thermostats |
WiFi Thermostats |
Energy Star Thermostats |
Programmable Light Switch Timers |
Forced Zone Panels |
Honeywell Home X2S Smart Thermostat |
Honeywell Connected Solutions |
Security & Monitoring |
Security Cameras |
Security Accessories |
Doorbells |
Water Leak Detectors |
Air & Climate Control |
Humidifiers |
Dehumidifiers |
Air Cleaners |
UV Purifiers |
Specialized & Industrial Solutions |
JetWave X |
Honeywell Digital Prime Ecosyst |
Honeywell Protonium™ |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Honeywell logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Honeywell.