Step 1:

  • In order to begin your Honeywell warranty claim, you must register your product by providing the product name or model number, place & date of purchase, and date code along with your above-mentioned personal details.

  • Any customer can easily create a user account on their website by providing their name, company email address, job title, company name, business address, city, country, state, and zip code.

Step 2:

  • You must follow Return Material Authorization (RMA) procedures in the Honeywell warranty claim process to make the claim acceptable to Honeywell. 

  • You must get an RMA number by contacting their support, which will be the reference number in the whole process.

  • Shipping the products with an RMA number may slow down the process and does not ensure the warranty claim either.

  • You will have to provide customer ID, serial number, date code, dated proof-of-purchase, and product type along with a brief description of the problem to obtain an RMA number.

Step 3:

  • Honeywell is known for providing the right customer service at the right time. You can make use of their contact form to know about anything you wish to know about the company and its products.

  • You will simply have to provide your query with the mentioned details from your side to submit it. 

  • They maintain a separate support team for each of your interests, like sales contact forms, technical support, training, patents, RMAs, warranties, and much more.

  • Honeywell will repair or replace units under warranty for issues like power failures, errors, improper cooling, non-functioning fans, or malfunctioning air cleaners, humidifiers, and dehumidifiers.

Honeywell Warranty Period:

  • Honeywell offers a 1–2 year warranty for retail products and a 3–5 year warranty for professionally installed products, depending on the specifications.

Honeywell Contact Information:

Email Support

USA:
[email protected]

Phone Number

USA:
+1-877-841-2840

Mon-Fri 9am - 8pm, Sat & Sun 9am - 5:30pm (CDT)

Other Countries

Canada:
+1-877-841-2840

Mon-Fri: 6am - 6pm (EST)

UAE:
+971-4-4505-800

Malaysia:
+60 32777-3100

Contact Address

USA:

855 S Mint St, Charlotte, NC-28202

Other Countries

UK:

Bracknell, BERKS - RG12 1EB

Canada:

3333 Unity Drive, Mississauga, ON - L5L 3S6

Australia:

Level 3, 2 Richardson Place, North Ryde, NSW - 2113

India:

1120-21, 11th Floor, Tower A, DLF Tower, Jasola, Jasola District Centre, New Delhi - 110025

Germany:

Strahlenbergerstrasse 110-112, D-63067 Offenbach

UAE:

Emaar Business Park, Building 2, Level 2, Sheikh Zayed Road, P O Box 232362, Dubai

Malaysia:

Suite 25-1, Level 25, The Vertical Avenue 10, Bangsar South City, UOA Corporate Tower, Lobby B, No 8, Jalan Kerinchi, 59200 - Kuala Lumpur

  • Chat or Submit a Claim

    If you are having trouble contacting Honeywell, submit a claim here.

What is covered under the Honeywell Warranty?

Honeywell limited warranty covers:

  • Defects or issues in workmanship under normal use
  • Products sold by Honeywell Safety and Productivity Solutions
  • Original-end user

What is NOT covered under the Honeywell Warranty?

Honeywell limited warranty will not cover:

  • Alteration, modification, improper use, or misapplication
  • Normal wear and tear, physical abuse
  • Non-compliance with installation, or maintenance guidelines
  • Unauthorized repair, or service
  • Lightning, excessive voltage/current

Products of Honeywell:

Our claim assistance covers all Honeywell products, including:

Product name
Electronics
Thermostats
WiFi Thermostats
Forced Zone Panels
Energy Star Thermostats
Programmable light Switch Timers
Security Systems
Security Cameras
Security Accessories
Doorbells
Water Leak Detectors
Humidifiers
Dehumidifiers
Air Cleaners
UV Purifiers

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Honeywell logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Honeywell.