Step 1:

  • Registration form should be completed by providing your name, email, telephone and mobile number, address, city or town, country, and postal code details.

  • These details are not enough because you also have to provide the serial number, location, and date of purchase of the products.

Step 2:

  • Prior to uploading the supporting images, you need to supply your personal and product information with comments to be typed that you want to convey to the customer support team.

  • On the left side of the form, clicking the 'here' button will take you to the page where you can see the list of retailers who are selling the products manufactured by Perrin & Rowe.

Step 3:

  • If you have any concerns or questions regarding your Perrin & Rowe brassware, they will be happy to assist you. They offer a dedicated aftersales and technical advisory service, so feel free to reach out with any inquiries.

  • Because of TCL Manufacturing Ltd's ongoing commitment to product development, Perrin & Rowe retains the authority to modify or alter designs at its discretion.

Perrin & Rowe Warranty Period:

  • 5-year limited warranty on sanitary ware or bathroom fixture accessories

Perrin & Rowe Contact Information:

Email Support

[email protected]

Phone Number

+44 01708 526 361

Contact Address

Unit 1, Gateway XIII, Ferry Lane,
Rainham, Essex-RM13 9JY,
United Kingdom.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Perrin & Rowe warranty hassle-free.

What is covered under the Perrin & Rowe Warranty?

Perrin & Rowe ensures that all manufactured products will be free from defects in materials or workmanship for a specified period. Within this guarantee period, any products found to be defective can either be repaired or replaced.

What is NOT covered under the Perrin & Rowe Warranty?

The guarantee policy does not cover products damaged as a result of abuse, misuse, or acts of nature. It also excludes products that have not been used in accordance with the instructions provided in the manuals.

Products of Perrin & Rowe:

Our claim assistance covers all Perrin & Rowe products, including:

Product name
Kitchen Taps
Kitchen Sinks
Soap Dispensers
Drawer Handles
Bath Fillers

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Perrin & Rowe logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Perrin & Rowe.