By registering your product, you can extend its warranty to 2 years, ensuring support and protection against any defects or faults in manufacturing or materials.
To register, provide all the necessary information, including product type, serial number, date of purchase, purchase location, and personal details. Before you start the registration process, make sure you have all the info you need.
Then submit the form complete the registration process.
To initiate your warranty process, download and print the warranty document for your tool from the product return page. Kindly include this document when returning your product.
After providing the initial details, proceed to provide both the relevant product information and your personal details. This ensures that they have accurate information about the product.
In case your Paul Mitchell® Pro Tools™ appliance encounters any malfunction within the initial 12 months after purchase, you have the option to return the iron to the salon of purchase.
You can return the appliance to their distributor, ensuring you have the original proof of purchase.
If the appliance qualifies for warranty-based replacement, a fee of $14.00 (USD) will be required by Paul Mitchell® Pro Tools™ to cover expenses related to shipping, handling, and insurance for sending the replacement appliance to you.
During the warranty process, Paul Mitchell may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually one year for all products.
1 year warranty for the appliance against defects in material or workmanship
Beverly Hills,
California,
United States
If you are having trouble contacting Paul Mitchell, submit a claim here.
The Paul Mitchell Warranty includes defects in the materials or workmanship of their hair care products. It also includes defects in their electrical tools and styling appliances. The warranty guarantees that the product will be replaced or repaired within 30 days of purchase. Terms and conditions may apply.
Damage resulting from modifications to the appliance, Typical wear and tear, encompassing housing or barrel scratches, and nicks or breaches in the power supply cord or plug, Damage from improper use and mistreatment, including: Accidental dropping, Use of incorrect voltage supply, Ignoring safety precautions, Unauthorized repair attempts, Cord damage.
Our claim assistance covers all Paul Mitchell products, including:
| Product name |
|---|
| Express Ion Dry+ Hair Dryer |
| Express Ion Style+ Ceramic Flat Iron |
| Neuro Smooth Titanium Flat Iron |
| 407 Styling Brush |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Paul Mitchell logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Paul Mitchell.