3 Simple Steps for Microsoft Warranty Claim

Step 1:

• On the order history page of the Microsoft account, Microsoft has outlined how to make a return or exchange. Directly opposite of each item, you will find the "request a return" button.

• The instructions on the screen can be useful to obtain the prepaid shipping label for the return. Once Microsoft determines that the returns are eligible after receiving them, the replacement or refund process begins.

Step 2:

• The refund will be reflected in the original payment option and it is expected to be credited within 3–5 business days from the date the products are delivered to Microsoft. 

• Microsoft does not authorize returns for purchases of Microsoft products or items acquired from other retailers. A single item that came with the bundle of items should never be returned.
  

Step 3:

• The customer support team is well prepared and trained for the uncertainties of using or regarding the clusters of products designed by Microsoft. The assistance has also expanded to business sectors.

• The physical products must be returned within sixty days from the date you receive them. You should ensure that the products are in new condition in their original packaging, along with all parts, components, instruction manuals, and documentation.

Microsoft Warranty Period:

• 90-day software warranty

• 1-year limited warranty on hardware