3 Simple Steps for Ozark Trail Warranty Claim:

Step 1:

  • As there's no product registration procedure for Ozark Trail, your next step is to head over to Walmart's website to commence the warranty claim process. This website acts as a central hub not just for warranty-related inquiries but also for tasks such as order tracking, order cancellation, reorders, refunds, and scheduling pickups and deliveries.

  • A dedicated FAQ page has been created to efficiently address the queries and issues of their valued customers.

Step 2:

  • Walmart provides return options for nearly every item in its inventory. To determine the latest eligible date for returns or replacements, simply review your purchase history on the website.

  • Nevertheless, it is advisable to retain both the original manufacturer's packaging and your receipt for at least 90 days following your purchase.

  • Items purchased from dealers or resellers, rather than directly from Walmart's website, are not eligible for return, refund, or exchange in accordance with their policies and guidelines.

Step 3:

  • Establishing an account is essential for managing your orders, customizing your profile, and monitoring your savings and rewards. However, an account is not required for tracking your orders.

  • Providing this information will assist them in delivering the products and services you seek, ensuring the best shopping experience possible.

  • During the warranty process, Ozark Trail may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

Phone Number


Sat-Sun: 7am - 9pm(CST)

Contact Address

702 SW 8th Street,
Bentonville, Arkansas-72712,

Chat or Submit a Claim

If you have trouble contacting Ozark Trail, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

Useful Links:

What is covered under the Ozark Trail Warranty?

The majority of the products are covered by a manufacturer's warranty, typically ranging from 90 days to one year starting from the date of purchase. If you have any issues within this warranty period that fall under its coverage, they will direct you to the manufacturer for assistance.

  • 1-year manufacturer warranty on Ozark Trail Adult Basic Quad Folding Camp Chair with Cup Holder, Black

What is NOT covered under the Ozark Trail Warranty?

The warranty excludes incidents related to normal wear and tear, any product that has been inaccurately described or significantly misrepresented, intentional damage, loss, theft, or items that cannot be traced. It also does not cover damages resulting from improper maintenance, negligence, neglect, intentional misuse, or abuse of the product. Furthermore, any repairs, replacements, or handling of the product that deviate from the manufacturer's recommended or authorized procedures, as well as any failure to comply with the manufacturer's warranty, are not covered by this warranty.

About Ozark Trail

Ozark Trail, a private-label brand name owned by Wal-Mart, offers a diverse range of tents designed with user-friendly features to simplify assembly. Say goodbye to the hassle of grappling with lines, poles, and stakes when setting up an Ozark Trail tent. Instead, simply unfold the tent, and the pre-attached poles are ready to be extended and positioned, making the process quick and easy. Many of these tents come with multiple rooms, providing separate sleeping and living areas for added convenience. You'll also find a variety of shapes to choose from, including dome and A-frame tents for smaller groups and square and spacious cabin tents for larger gatherings. For those in search of comprehensive camping kits, Ozark Trail offers tents that include chairs and sleeping pads, making your outdoor adventure more comfortable and enjoyable.

Products of Ozark Trail

Coolers Canopies Tents Camp Furniture Camp Kitchen Drinkware Tumblers Inflatables Sleeping Bags Air Mattresses Wagons Airbeds Chairs

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Ozark Trail logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Ozark Trail.