• Claim Your Warranty Now

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3 Simple Steps for Hot Wheels Warranty Claim:

Step 1:

  • Hot Wheels recommends product registration as a step to facilitate warranty claims. To do so, please provide your name, home address, phone number, email address, and the product code located at the bottom of the product, along with the manufacturing codes.

  • In the event that the provided information corresponds to a product manufactured by one of their licensees, they will share this information with the relevant licensee. It's worth emphasizing that the data you provide during registration will not be employed for sending marketing messages.

  • You don't have to fill out the card that is with the product once you register here.

Step 2:

  • If you require replacement parts, simply enter your reference or case number along with your last name to access updates regarding the status of your order.

  • Although their online retailers may offer a wide range of their products, they do not possess specific information regarding the current availability of these products in their inventory.

  • Certain online retailers might confer more detailed availability information, including product-specific and store-specific details, on their website.

Step 3:

  • Customer support will explain the essential six steps, which serve as solutions for addressing customer inquiries. The customer service branches into technical product support that will sort out the technical issues that you have.

  • Numerous solutions are available to address commonly asked questions. However, if you're unable to find the information you seek and require further assistance, you can choose from the various options provided below.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Phone Number


Mon-Fri: 9am - 6pm (ET)

Contact Address

333 Continental Boulevard,
El Segundo, CA-90245,

Useful Links:

What is covered under the Hot Wheels Warranty?

Hot Wheels guarantees the original consumer buyer that this product will be devoid of material or workmanship defects for a period of two years (unless specified otherwise in alternate warranties) from the date of purchase. If you encounter any defects, please return the product along with proof of purchase date, with postage prepaid, to the Consumer Adjustment Center. This warranty grants you specific legal rights, and you may also possess additional rights that differ from state to state.

  • 2-year limited warranty on motorized tornado twister track set

What is NOT covered under the Hot Wheels Warranty?

This warranty excludes coverage for losses or damages, irrespective of whether you pursue legal action based on contract, negligence, strict liability, or tort including situations involving negligence, acts of God, telecommunications failure, or website destruction, whether in whole or in part.

About Hot Wheels

Hot Wheels, an American brand of miniature cars, was conceived by Elliot Handler and unveiled by his company, Mattel, on May 18, 1968. Over the years, numerous automotive manufacturers have granted licenses to Hot Wheels for crafting scaled-down replicas of their vehicles, allowing for meticulous attention to original design blueprints and intricate details. While Hot Wheels were initially designed with children and young adults in mind, they have garnered a substantial following among adult collectors. This has led to the production of limited edition models tailored to cater to this enthusiast market. Notably, Hot Wheels has established partnerships and sponsorship agreements, such as supporting the Australian stunt rider Matt Mingay's Stuntz Inc. team and sponsoring his participation in the Stadium Super Trucks.

Products of Hot Wheels

Hot Wheels Black Box Mix E MEGA Hot Wheels Bigfoot Collectible Monster Truck Building Toy Hot Wheels Legends Team Transport Truck & Race Car Large Scale Vehicles MEGA Hot Wheels Tiger Shark Monster Truck Construction Set

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Hot Wheels logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Hot Wheels.