Hot Wheels recommends product registration as a step to facilitate Hot Wheels warranty claims.
To do so, please provide your name, home address, phone number, email address, and the product code located at the bottom of the product, along with the manufacturing codes.
In the event that the provided information corresponds to a product manufactured by one of their licensees, they will share this information with the relevant licensee.
You don't have to fill out the card that is with the product once you register here.
If you require replacement parts, simply enter your reference or case number along with your last name to access updates regarding the status of your order.
Although their online retailers may offer a wide range of their products, they do not possess specific information regarding the current availability of these products in their inventory.
Certain online retailers might confer more detailed availability information, including product-specific and store-specific details, on their website.
Customer support will explain the essential six steps, which serve as solutions for addressing customer inquiries regarding Hot Wheels warranty claims.
If you're unable to find the information you seek and require further assistance, you can choose from the various options provided below.
During the warranty process, Hot Wheels may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period. Each product has a specific warranty time period duration.
Hot Wheels offers 2-year limited warranty on motorized tornado twister track set
333 Continental Boulevard,
El Segundo, CA 90245, USA.
Hot Wheels warranty applies to:
Hot Wheels warranty excludes:
Our claim assistance covers all Hot Wheels products, including:
Product name |
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Hot Wheels Black Box Mix E |
MEGA Hot Wheels Bigfoot Collectible Monster Truck Building Toy |
Hot Wheels Legends Team Transport Truck & Race Car |
Large Scale Vehicles |
MEGA Hot Wheels Tiger Shark Monster Truck Construction Set |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Hot Wheels logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Hot Wheels.