If you have queries related to any issues, you have to contact Duralast customer support by selecting the category you want to ask. You might have inquiries about product orders, website-related issues, rewards, parts, product information, and your in-store experiences. All questions will be answered by the talented crew members.
By filling out the form on the 'something else' page, you can ask them questions not related to the topics mentioned above, such as battery warranties.
Email and order numbers are required to check the status of your order. You can either sign in or register to view your order records.
For a distinctive approach to initiating a product return at an AutoZone store, it is crucial to bring back the item in its original packaging and unaltered state, accompanied by the receipt, within a 90-day window from the date of purchase to be eligible for a refund.
In the event of receiving a faulty item, it is imperative to process the return within the stipulated warranty period. It's worth emphasizing that refund requests might be declined if the product has been used or installed.
Every return made to an AutoZone store is governed by the Store Return Policy, and it's important to note that not all products can be returned. For instance, all sales of customized items are considered final and are not eligible for return.
Once you've established an account, you will gain access to the benefits of membership. This account creation will help you have a faster experience and easier checkout.
You can easily explore their website to find comprehensive details and comprehensive policies regarding their products.
For further info, Kindly Get in touch with them via this email.
P.O. Box 2198,
Memphis, Tennessee-38101,
USA.
The Duralast battery limited warranty covers your battery from the moment of purchase until the expiration date specified on your receipt. If within the free replacement period indicated on your receipt, your battery is identified as defective, you can simply bring it to any AutoZone store, and you will receive a free replacement without any additional charges. However, if a battery is determined to be defective after the free replacement period but still within the overall warranty period mentioned on your receipt, you can return it to any AutoZone store, and you will receive a credit that can be used toward the purchase of a new battery.
1-year warranty on Duralast Heavy Duty, Non-branded and Heavy Duty, Duralast Marine/RV, Duralast Marine Starting
2-year warranty on Odyssey Power Sport, Duralast, D31A, D31T
3-year warranty on Duralast Gold, Platinum
4-year warranty on 78-PC1500, 65-PC1750T, 31M-PC2150T-M
5-year warranty on NOCO Lithium Power Sport
This battery warranty becomes invalid upon the sale or transfer of your vehicle. It's important to note that this warranty does not cover failures resulting from improper installation, the use of faulty components, insufficient fluid levels, abusive treatment, or usage in off-road or stationary power unit applications. Furthermore, this warranty does not extend to non-marine batteries utilized in marine settings. AUTOZONE does not provide any additional warranties, either express or implied, including implied warranties of merchantability or fitness for a specific purpose. Additionally, AUTOZONE is not responsible for any indirect, special, incidental, or consequential damages. Please be aware that certain states may not permit limitations on the duration of implied warranties or the exclusion or restriction of incidental or consequential damages, so the aforementioned limitations may not be applicable to you.
AutoZone offers a range of car batteries to suit your needs, including Duralast for proven durability, Optima and Odyssey for top-notch performance, and Valucraft for budget-friendly options. Duralast batteries, known for their durability, are compatible with most modern vehicle makes and models, making them suitable for everyday driving and performance. If you require premium performance and extra power for high-energy consumption vehicles, consider opting for a Duralast Gold or Platinum Battery.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Duralast Batteries logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Duralast Batteries.