Step 1:

  • If you have queries related to the Duralast warranty claim, you have to contact Duralast customer support by selecting the category you want to ask. 

  • You might have inquiries about product orders, website-related issues, rewards, parts, product information, and your in-store experiences. All questions will be answered by the talented crew members.

  • By filling out the form on the 'something else' page, you can ask them questions not related to the topics mentioned above, such as battery warranties.

  • Additionally, the Duralast Gold battery warranty includes a three-year free replacement from Nationwide.

  • Email and order numbers are required to check the status of your order. You can either sign in or register to view your order records.

Step 2:

  • For a distinctive approach to initiating a product return at an AutoZone store, it is crucial to bring back the item in its original packaging and unaltered state, accompanied by the receipt, within a 90-day window from the date of purchase to be eligible for a refund.

  • In the event of receiving a faulty item, it is imperative to process the return within the stipulated warranty period.

  • It's worth emphasizing that refund requests might be declined if the product has been used or installed.

  • For instance, all sales of customized items are considered final and are not eligible for return.

Step 3:

  • Every return made to an AutoZone store is governed by the Store Return Policy, and it's important to note that not all products can be returned.

  • Once you've established an account, you will gain access to the benefits of membership. This account creation will help you have a faster experience and easier checkout.

  • You can easily explore their website to find comprehensive details and comprehensive policies regarding their products.

Duralast Batteries Warranty Period:

  • 1-year warranty on Duralast Heavy Duty, Non-branded and Heavy Duty, Duralast Marine/RV, Duralast Marine Starting

  • 2-year warranty on Odyssey Power Sport, Duralast, D31A, D31T

  • 3-year warranty on Duralast Gold, Platinum

  • 4-year warranty on 78-PC1500, 65-PC1750T, 31M-PC2150T-M

  • 5-year warranty on NOCO Lithium Power Sport

Duralast Batteries Contact Information:

Email Support

[email protected]

Phone Number

+1-800-288-6966

Mon-Fri: 7am - 10pm, Sat: 7am - 9pm, Sun: 8am - 8pm ( CT)

Contact Address

P.O. Box 2198,
Memphis, Tennessee-38101,
USA.

  • Chat or Submit a Claim

    If you are having trouble contacting Duralast Batteries, submit a claim here.

What is covered under the Duralast Batteries Warranty?

Autozone battery limited warranty covers:

  • Free replacement
  • Material and workmanship defects
  • Credit for defective replaced batteries within the warranty period

What is NOT covered under the Duralast Batteries Warranty?

Autozone battery warranty is invalid for the following:

  • Vehicle sale or transfer
  • Improper installation, faulty components, or insufficient fluids
  • Damage from abusive treatment or off-road/stationary use
  • Non-marine batteries

Products of Duralast Batteries:

Our claim assistance covers all Duralast Batteries products, including:

Product name
Water Pumps
Radiators
Motor Mounts
Wiper Blades
Brake Pads
Brake Rotors
Brake Shoes
Brake Drums
Brake Calipers
Fan Clutches
Belts
Tensioners
Oil Pans
Sensors
Clutch Kits

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Duralast Batteries logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Duralast Batteries.