Step 1:

  • There are no account creation procedures practiced by Owens Corning. You can directly consider registering your product by providing the necessary details.

  • You will require your email address and other necessary personal details to complete the registration. Additionally, You will also have to provide important product details, property owner details along with the information of the contractor.

  • During the warranty process, Owens Corning may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

Step 2:

  • Any defect in the product can be claimed through the “Submit Claim’’ form. You will also have to provide the detailed address of the property along with your personal details and product details like name, color & model along with the name and detailed address of the contractor to submit the claim and initiate the process.

  • After evaluating your claim, You will be assigned a warranty claim number for tracking your claim or communicating with an Owens Corning representative regarding the claim.

  • Two full-sized samples from the problem area, specific photographs of the entire structure, proof of ownership & proof of roof purchase are the necessary information you must have for the warranty claim process.

Step 3:

  • Please use their contact form to get in touch with their support professional and get a prompt response for all your concerns, queries and issues. They will handle it with care and provide you with the results you have expected at the earliest possible time.

  • You are also free to send feedback to them which will help them grow their service.

  • In addition, They maintain various useful pages to educate you on topics like warranty management, business product helpline and much more.

Owens Corning Warranty Period:

  • Standard Product Limited Warranty.

  • System Protection Limited Warranty.

  • Preferred Protection Limited Warranty.

  • Platinum Protection Limited Warranty.

Owens Corning Contact Information:

Phone Number

+1-800-766-3464

Contact Address

Owens Corning Roofing And Asphalt, LLC
One Owens Corning Parkway,
Toledo, OH 43659,
USA

Chat or Submit a Claim

If you are having trouble contacting Owens Corning, submit a claim here.

What is covered under the Owens Corning Warranty?

Owens Corning warranty covers the products that are manufactured and sold by authorized sources only to the owner of the property where the product is installed. Hence the warranty is transferable from the original buyer to the next owner. They maintain a dedicated page for the purpose. It can always be claimed in the country if purchased and you must provide the necessary proofs to make the claim successful. It also provides you with certain rights as per laws along with other specific rights that may differ from one province to the other. Anu product is subject to be free from manufacturing defects as per the warranty, Owens Corning at their sole discretion will provide you with a proper remedy if the product is found defective within the warranty period.

What is NOT covered under the Owens Corning Warranty?

Owens Corning’s warranty has limitations on its warranty plan and does not cover any form of defect or damage due to situations and circumstances that are not under the control of Owens Corning. This includes Acts of God, such as hail, strong storms or winds (including gusts) over the maximum wind speed; foot traffic on your roof or damage caused by objects (e.g., tree branches) falling on your roof; caused by pre-existing conditions, underlying roofing materials, underlying structural failures, settlement, or any defective areas on or near the roof that are not part of the Roofing System; improper or faulty installation of your roofing products which is not in accordance to the written installation instructions and comply with local building codes; shading, or variations in the color of your products; improper or inadequate roof ventilation or roof drainage, unvented attics, or enclosed roof rafter assemblies; alterations made after completion of application, including structural changes, equipment or solar panel installation, power washing, painting, the application of cleaning solutions not in accordance with our algae removal instructions, coatings, or other modifications and due to debris, resins, or drippings from foliage. They are also not liable for any cost that you incur are not authorized in advance by Owens Corning and repair or replace, any non OwensCorning® Products, including but not limited to counterflashing, failed and/or corroded roof nails, metal work, or pipe boots that allow water to enter the structure or roofing system.

Products of Owens Corning:

Our claim assistance covers all Owens Corning products, including:

Product name
Shingles
System Components
Asphalt
Underlayments
Ventilation

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Owens Corning logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Owens Corning.