Step 1:

  • Any defective product can be claimed within the warranty period with dated proof of original retail purchase in hand.

  • You can either contact an authorized Aventon retailer or the customer support for the purpose. They will inspect your product and let you know the further proceedings in the claim.

  • You can also consider filling out their “Warranty Form” where you will have to provide your above-mentioned personal and product details along with the subject and description of your issue. 

Step 2:

  • Sign up your bike through Aventon's official website and discover the array of advantages and privileges awaiting registered Aventon cyclists.

  • Your name, email address, and source of your purchase along with the serial number, name, and size of your product have to be provided to register your product.

Step 3:

  • Aventon Ebikes maintains dependable customer support which you can rely on for all your issues, queries, and concerns to get a proper solution.

  • The help center maintains dedicated pages for warranty, shipping, and orders, submitting a request, and returns which you use to know more about their products and services. 

Aventon Bikes Warranty Period:

  • 2-year warranty on Ebikes

Aventon Bikes Contact Information:

Email Support

[email protected]

Phone Number

+1-866-300-3311

Mon-Fri: 9am - 4pm(PST)

Contact Address

3040 Saturn St,
Brea, CA 92821, USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Aventon Bikes warranty hassle-free.

What is covered under the Aventon Bikes Warranty?

Aventon Bikes warranty cover:

  • The original or first purchaser
  • Defects in workmanship and materials
  • Repair or replacement
  • Subsequent owners
  • Shipping charges

What is NOT covered under the Aventon Bikes Warranty?

Aventon Bikes warranty does not cover:

  • Damage from misuse or improper care
  • Assembly or installation issues
  • Wear and tear or corrosion
  • Improper shipping or location-specific claims
  • Failure to follow maintenance guidelines

Products of Aventon Bikes:

Our claim assistance covers all Aventon Bikes products, including:

Product name
E-bikes
Racks
Mirrors
Fenders
Helmets
Chargers
Bags
Baskets
Water Bottles
Vehicle Racks
Bells
Phone Mounts

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Aventon Bikes logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Aventon Bikes.