• 23 Sep, 2023

About to claim Asics Shoes warranty? Read this handy guide!

3 Simple Steps for ASICS Warranty Claim:

Step 1:

  • It is as good as gold to have your user account on their website. It will be very helpful in various cases. It is a very simple process. You can either use your email address for the purpose or sign in directly through your Google, Apple or Facebook account.

  • Since they do not follow product registration. You can rely on Warranty Valet for the purpose. We provide you with the safest space online to store and access your product and its warranty details whenever and wherever necessary.

Step 2:

  • Any product that is affected by defects within the warranty period is always claimable provided that you are eligible for the warranty.

  • You can make use of their “Warranty Form” for this purpose. Please provide your first & last name, email address and phone number along with your complete address including city, state and postal code. Product details to be included are location & date of purchase, style number, size and specifications of your usage. You must also upload photos for proof along with a description of your issue and the type of replacement you would prefer.

  • Their team will evaluate your claim and let you know the possibilities of it and guide you in further proceeding if your product is claimable.

Step 3:

  • Asics Shoes maintains a well-constructed customer service which is aimed at resolving all your concerns and queries as soon as possible. They maintain a dedicated team for this purpose.

  • Please consider using their email form to get prompt responses. You will have to mention the subject and description of your contact along with your email address and various other optional details, if applicable.

  • In addition, they maintain various useful pages including FAQs, return guides, pronation guides and much more.

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


24 X 7

Contact Address

ASICS America Corporation
7755 Irvine Center Dr Suite 400,
Irvine, CA 92618,
United States

What is covered under the ASICS Warranty?

Asics America Corporation always warrants each of their products that are purchased either from their online stores or through authorized stores to the original owner of the product. Please note that it can be claimed only in the country of purchase with proper proof and documents for the claim. This warranty will cover all the material and workmanship defects in the product and will repair or replace the product at their sole discretion if proven defective in their inspection. They have all the right to reject inappropriate claims. You also have consumer rights in the claim along with other rights that may vary from one place to the other.

  • 90-Day Return Policy.

  • 6-Month Warranty Period For Apparels & Accessories.

  • 1-Year Limited Warranty For All Of Their Products.

What is NOT covered under the ASICS Warranty?

Any damage or defect that is due to normal wear and tear, improper fit, misuse, improper use, failure to follow product instructions, improper transportation or storage, modification or alteration to the product, unauthorized repair, or negligence is always neglected in the claim. Asics may change the availability or terms of this warranty at its discretion, but any such changes will not be retroactive and is not liable for any special, incidental, or consequential damages based upon breach of this limited warranty, breach of contract or strict liability.


Asics, basically from Japan is a famous shoe and sportswear brand that is renowned for its quality and design around the globe. Constantly Updating their products with the latest trends in the field and accompanying the comfort of their customers is their secret of success. Each of their products is seriously designed and manufactured with care to provide their customers with an unmatchable experience while using it. If you are a shoe lover or into sports, Asics products are for you!

Products of ASICS

Men Shoes Women Shoes Kids Shoes Sports Shoes

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

  • One-Click
    Claim Process

    Sign-Up today to get hassle-free claim assistance with our Home Plan, with support for up to 20 products.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of ASICS logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of ASICS.