3 Simple Steps for Overhead Door Warranty Claim:

Step 1:

  • Overhead wants you to directly contact an authorized Overhead Door distributor in your area for the repair and warranty claims of both residential and commercial doors. You can make use of the distributor locator page on their website where you can find the distributor with your zip code.

  • If you are about to claim parts of Overhead Door you have. You can create an account on their website with your personal details like name, email address, detailed address along with phone number.

Step 2:

  • Since Overhead Door creates and sells various types of door for both residential and commercial market, They follow defined warranty plans for each product that varies from one to the other.

  • In case you return your product, You must always request an RA number by completing a form to initiate the claim. You can comment on your problem with the product on the form. Experts from their end will get back to you and provide the necessary details of the process.

Step 3:

  • You can either directly get in touch with the authorized for all your queries and concerns or else make use of the contact form for queries related to their parts. You can do this by providing your name, email address, and phone number along with your order number and description of your issue.

  • Overhead Door also has valuable information on its website as part diagrams, instructional videos, manuals, instructions, and much more.

  • They are also very active on various social media platforms like Facebook, YouTube, Linked, Pinterest, Twitter, Instagram, and other trending spots. You can also contact them through these sources.

  • During the warranty process, Overhead Door may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Place a call to get more support for warranty claim

Chat or Submit a Claim

If you have trouble contacting Overhead Door, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

Useful Links:

What is covered under the Overhead Door Warranty?

The provided warranty applies solely to the original purchaser of the product and is not transferable or assignable. Furthermore, it is applicable only to products installed in residential or other non-commercial settings.

  • 1-year warranty on accessories for Odyssey® 1000 Garage Door Opener

  • 5-year limited warranty on parts for Odyssey® 1000 Garage Door Opener

  • 15-year limited warranty on belts for Odyssey® 1000 Garage Door Opener

  • Limited lifetime warranty on motor and gearbox for Odyssey® 1000 Garage Door Opener

What is NOT covered under the Overhead Door Warranty?

The warranty does not cover unauthorized alterations or repairs to the Product, nor does it extend to any Product or component damaged or degraded due to misuse, abuse, neglect, accidents, failure to provide necessary maintenance, normal wear, and tear, acts of God, or any other cause beyond the reasonable control of the Seller. Additionally, it excludes coverage for batteries and repairs or maintenance on door components.

About Overhead Door

The Overhead Door™ Brand holds a prominent position as one of the most renowned and esteemed brands in the garage door industry. C. G. Johnson pioneered the upward-lifting garage door in 1921 and the electric garage door opener in 1926. With a legacy spanning over a century, the Overhead Door™ Brand has been synonymous with product excellence, expertise, and exceptional service. Whether it's commercial and industrial upward-lifting doors and access systems or residential garage doors and openers, they merge high-quality, dependable products with reliable service to consistently provide homeowners and businesses with confidence and peace of mind.

Products of Overhead Door

Garage Doors Garage Door Openers Universal Remotes Commercial Doors LED Light Bulbs RSX Operator

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Overhead Door logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Overhead Door.