Overhead wants you to directly contact an authorized Overhead Door distributor in your area for the repair and warranty claims of both residential and commercial doors. You can make use of the distributor locator page on their website where you can find the distributor with your zip code.
If you are about to claim parts of Overhead Door you have. You can create an account on their website with your personal details like name, email address, detailed address along with phone number.
Since Overhead Door creates and sells various types of door for both residential and commercial market, They follow defined warranty plans for each product that varies from one to the other.
In case you return your product, You must always request an RA number by completing a form to initiate the claim. You can comment on your problem with the product on the form. Experts from their end will get back to you and provide the necessary details of the process.
You can either directly get in touch with the authorized for all your queries and concerns or else make use of the contact form for queries related to their parts. You can do this by providing your name, email address, and phone number along with your order number and description of your issue.
Overhead Door also has valuable information on its website as part diagrams, instructional videos, manuals, instructions, and much more.
They are also very active on various social media platforms like Facebook, YouTube, Linked, Pinterest, Twitter, Instagram, and other trending spots. You can also contact them through these sources.
1-year warranty on accessories for Odyssey® 1000 Garage Door Opener
5-year limited warranty on parts for Odyssey® 1000 Garage Door Opener
15-year limited warranty on belts for Odyssey® 1000 Garage Door Opener
Limited lifetime warranty on motor and gearbox for Odyssey® 1000 Garage Door Opener
2501 S. State Hwy 121 Business, Suite 200,
Lewisville, TX-75067,
USA.
If you are having trouble contacting Overhead Door, submit a claim here.
The provided warranty applies solely to the original purchaser of the product and is not transferable or assignable. Furthermore, it is applicable only to products installed in residential or other non-commercial settings.
The warranty does not cover unauthorized alterations or repairs to the Product, nor does it extend to any Product or component damaged or degraded due to misuse, abuse, neglect, accidents, failure to provide necessary maintenance, normal wear, and tear, acts of God, or any other cause beyond the reasonable control of the Seller. Additionally, it excludes coverage for batteries and repairs or maintenance on door components.
Our claim assistance covers all Overhead Door products, including:
| Product name |
|---|
| Garage Doors |
| Garage Door Openers |
| Universal Remotes |
| Commercial Doors |
| LED Light Bulbs |
| RSX Operator |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Overhead Door logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Overhead Door.